Corporate Office jobs in Edmonton, AB

We are seeking an experienced and dedicated Portfolio Manager to oversee our property management operations in multiple portfolios across Edmonton. The ideal candidate should have 2+ years in a similar roll and will possess a strong background in property management, with a focus on enhancing tenant satisfaction and maximizing property performance. This role requires a proactive leader who can effectively manage relationships with tenants, vendors, and staff while ensuring compliance with all relevant regulations.

Duties

· Report directly to the Director of Properties, meet weekly to discuss the performance of the Property Managers

· Meet with each Property Manager weekly to go over AR, renewals, NSF, etc.

· Supervise the activities of existing and forthcoming property managers

· Participate in new hire(s) alongside the Director of Properties

· Train all new PM hires

· Work with Leasing Manager to create all training material for the department to ensure all training material is up to date and readily available

· Conduct reviews with the assistance of Director of Properties

· Approve and schedule department PTO with the assistance of the Director of Properties

· Oversee department’s collections process alongside the Director of Properties

· Ensure Sharefile is organized and well maintained

· Review all RTDRS filing to ensure hearings run smoothly, attend hearings when needed

· Attend annual suite inspections with the Director of Properties

· Be available for any On Call emergencies that need further support

· Oversee PM yearly department budget

· Have regular communication with other Leston Holdings contractors, employees, and managers

· Participate in the compilation of Leston Holdings’ corporate policies and procedural guidelines

· Ensure company policies and the RTA are followed at all times

· Take initiative to ensure that all Leston Holdings properties run effectively & efficiently

· Assess and analyze individual property managers’ performance as well as review overall department target achievement

· Ensure property manager accountability by monitoring and auditing files for accuracy and to ensure the timeliness and follow through of rent collection, eviction, maintenance & turnover.

· Additional point of contact for Property Vista alongside the Director of Properties

· Support PM department for vacation coverage or staff shortage

· Always ensure proper staffing; including managing vacation schedules to mitigate overlapping PTO and days carried forward

· Motivate staff to take initiative and to achieve both short and long-term objectives

· Assist in ensuring that all Leston Holdings’ properties run effectively & smoothly

Skills

• Proficient in RTA regulations and practices related to affordable housing.
• Strong understanding of landlord-tenant law.
• Strong conflict management abilities to handle tenant disputes effectively.
• Familiarity with PMS preferably Yardi (Computerized Property Management Systems).
• Solid administrative experience, including data entry, filing, and office organization skills.
• Exceptional phone etiquette for professional communication with tenants and vendors.
• Background in real estate administrative tasks is preferred, along with customer service experience in a property management setting.
• Join our team as a Senior Property Manager where you can make a significant impact on our properties' success while fostering a positive living environment for our tenants!

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match

Work Location: In person