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Clinical Director, Pharmacy - Member Success (14-Month Contract)
HealthPRO Procurement Services
·
3.5
Oakville, ON L6H 6K8
•
Hybrid work
$130,000–$140,000 a year
Contract, Full-time
Apply now

Job details

$130,000–$140,000 a year
Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance, Company pension, Extended health care
Contract, Full-time
Hybrid work in Oakville, ON L6H 6K8

Full job description

Who We Are

HealthPRO Canada is the country’s national solutions partner, supporting over 2,100 publicly funded healthcare organizations. Beyond optimizing procurement, we advance system innovation, strengthen supply resilience, and unlock capacity so health systems can support better care to Canadians. We put decades of knowledge and the purchasing volumes of more than 2,100-member healthcare facilities across Canada to work.

HealthPRO Canada provides a comprehensive salary and benefits package including enrollment in a competitive pension plan.

HealthPRO Canada is located in Oakville, ON - we are a hybrid work environment and require attendance in the office a minimum of two days per week to foster collaboration.

Job Description

HealthPRO Canada is seeking an enthusiastic and dedicated individual to fill the role of Clinical Director, Pharmacy – Member Success. The Clinical Director, Pharmacy Member Success is responsible for providing a high level of professional support to HealthPRO Canada members, promoting the value of HealthPRO Canada services and monitoring successful implementation of contracts. In supporting members, the Clinical Director will provide information to the Contracting Team regarding requests and needs of members in order to ensure that pharmacy contracts are relevant to the current healthcare environment. The Clinical Director, Pharmacy Member Success is the member’s first point of contact for any issues related to contracts.

Responsibilities

  • Develop and maintain relationships with members by sharing professional knowledge and building trust.
  • Liaise with provincial contacts regarding all issues related to contracts.
  • Contribute to financial growth in Pharmacy Services by promoting member onboarding to new contracts, understanding new opportunities, and monitoring sales to ensure appropriate compliance with contracts.
  • Collaborate with other HealthPRO service areas to share best practices and look for opportunities for business growth.
  • Provide orientation and coordinate training of new staff at member sites on HealthPRO services and website.
  • Support members with activities related to transition of each contract cycle.
  • Encourage cross-functional communication/sharing of ideas/information with respect to process steps, contract strategies, market research, etc.
  • Support the Pharmacy team in contracting activities to ensure member needs are met.
  • Escalate contract/supplier issues to the Contracting Team.
  • Organize and promote Pharmacy Technician and Buyer’s Forum.
  • Participate in sample evaluation process.
  • Support a Committee of the Pharmacy Advisory Council (e.g., Strategy Committee, Pediatric Expert Advisory Subcommittee, Drug Shortages Committee, etc.) by coordinating meeting schedules, agenda generation, and minutes with the member Chair of the committee.
  • Remain current on industry shifts, occurrences, acquisitions/mergers, events, especially with respect to provincial pressures.

Qualifications

  • Graduate of an accredited school, licensed as a Registered Pharmacist in Canada.
  • Excellent interpersonal and negotiation skills
  • Minimum 5 years of relevant hospital pharmacy experience.
  • Excellent understanding of hospital pharmacy operations and needs.
  • High-level understanding of all contracts from both a product and market perspective.
  • Demonstrated leadership competency.

Recruitment Process
AI tools may be used during parts of the recruiting process to support screening and evaluation.

This is an existing vacant role that is actively being recruited for.

At HealthPRO Canada, we believe diverse perspectives and meaningful inclusion strengthen our team. We welcome qualified candidates from all backgrounds, lived experiences, and identities to apply.

Pay: $130,000.00-$140,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Application question(s):

  • What is your desired salary expectation (range annually)?
  • Do you have a minimum of 5 years of relevant hospital pharmacy experience?
  • Are you a graduate of an accredited school and licensed as a Registered Pharmacist in Canada?

Work Location: Hybrid remote in Oakville, ON L6H 6K8

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