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    • O 1–3 years of experience providing desktop/laptop support in a corporate or industrial environment.
    • The IT Support Technician specializing in desktop and…
    • Hands-on with desktop hardware install, troubleshooting, and management.
    • Provide on-site and remote support to a global community, manage requests and incidents…
    • The desktop services team provides technical support for, endpoint provisioning, software deployment and configuration, asset and lifecycle management,…
    • IT support: 5 years (preferred).
    • Working knowledge of Networking and Connectivity to support the site autonomously.
    • Pay Rate: $65-75/hour as T4.
    • Job Type: Fixed term contract.
    • Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted…
    • Provide hardware support for the render farm.
    • Experience with remote desktop tools such as HP RGS / Teradici / Anyware is a plus.
    • 5 days on-site required.
    • Provide desktop support through the ticketing (eSMT) system and ensure high-quality, timely service.
    • Ensure continuous support of infrastructure and solutions:
    • Provide desktop support through the ticketing (eSMT) system and ensure high-quality, timely service.
    • Ensure continuous support of infrastructure and solutions:
    • Demonstrated ability to install, configure, and support Windows desktop hardware and software.
    • 1 year of related experience in desktop support or technical…
    • Assist with server support and management.
    • Provide general network support (WAN / LAN).
    • Contribute to writing technical procedures and documentation to support…
    • Employees for desktop, laptop and/or peripherals.
    • Provide deskside support for calls that cannot be resolved over the telephone or via remote.
    • You will provide Level 1 and Level 2 technical support to end users across desktop, mobile, and remote environments.
    • Deliver end-to-end technical support.
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    • Comply with the desktop group practices and procedures.
    • Provide 1st/2nd level Help Desk support.
    • Handle software installation/support/upgrades.
    • Comply with the desktop group practices and procedures.
    • Provide 1st/2nd level Help Desk support.
    • Handle software installation/support/upgrades.
  • View similar jobs with this employer
    • Comply with the desktop group practices and procedures.
    • Provide 1st/2nd level Help Desk support.
    • Handle software installation/support/upgrades.
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Job Post Details

Levert logo

IT Support Technician - job post

Levert
3.7 out of 5 stars
Timmins, ON
$36.58 an hour - Contract, Fixed term contract
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $36.58 an hour

Job type

  • Fixed term contract
  • Contract

Location

Timmins, ON

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program

Full job description

We are hiring an IT Support Technician! The IT Support Technician will be joining our client, one of Canada’s premier gold mining operations. Known for its commitment to safety, innovation, and sustainable practices, their site offers a dynamic work environment where employees play a key role in delivering operational excellence. This is a contract role for approximately 6 months.

The ideal candidate would be local to Northern Ontario, no travel allowance with this contract.

Payrate: $36.58 per hour

Rotations available 7/7 and 14/14 Camp setting.

We will offer you:

  • Competitive hourly wage
  • Weekly pay (some exceptions)
  • Dental and Vision Benefits
  • Prescription Benefits
  • Life Insurance
  • Employee Assistance Program
  • Encourage personal development training
  • Opportunity to train and work with industry leading companies
  • Advancement opportunities

The IT Support Technician specializing in desktop and laptop support is responsible for keeping employees’ computers running smoothly so they can do their jobs without interruption. This role sets up new devices, installs and updates software, troubleshoots technical issues, and fixes problems related to hardware, operating systems, and common business applications. They also help users with day‑to‑day questions, ensure equipment is secure and up to date, and coordinate repairs or replacements when needed. Overall, they’re the first point of contact for anything related to workstations and play a key role in maintaining a reliable, productive technology environment.
Education:
o Diploma or degree in Information Technology, Computer Science, or related field.
o Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are highly desirable.
Experience:
o 1–3 years of experience providing desktop/laptop support in a corporate or industrial environment.
o Hands-on experience with Windows operating systems, Microsoft Office Suite, and common business applications.
o Experience with imaging, deploying, and configuring computers.
o Familiarity with Active Directory, hardware troubleshooting, and basic networking.

Technical Skills:
o Strong problem-solving skills for hardware, software, and peripheral issues.
o Ability to set up, update, and secure devices efficiently.
o Comfortable coordinating repairs, replacements, and software updates.
Soft Skills / Behavioral Competencies:
o Excellent communication skills to assist end-users with technical questions.
o Detail-oriented and organized, able to track multiple setups and transitions.
o Strong customer service mindset and ability to work independently or as part of a team.
o Adaptable and able to work in a dynamic, operational environment.
Preferred:
o Prior experience in a mining, industrial, or remote site environment.
o Knowledge of Dell hardware and factory imaging processes.
Additional Responsibilities include:
  • Unboxing & imaging a computer
  • Scheduling the date and time the user will receive their new computer
  • Ensuring all software, and configuration is applied prior to the scheduled date.
  • Working with the user to ensure the transition is smooth and complete.
  • Removing the old computer from AD, apply a Dell Factory Image, Storing it away

This is a camp position on a 7/7 or 14/14 rotation. Transportation is provided from Timmins or Cochrane, however you need to be able to provide your own transportation to either of those locations.

Levert is a leading staffing and recruiting company, proudly celebrating 43 years in the industry! At Levert, we aim to provide our employees with all the tools and training needed to successfully gain employment. We will connect you with industry leading companies, whether you are looking for temporary, contract or permanent employment.

Qualified individuals with disabilities are entitled to reasonable accommodations to assist in their pursuit of employment with Levert. This includes assistance in completing the registration process (online or in the office) and alternative document formats. To discuss accommodations needed to apply for a job, please contact 1.800.461.5934 and ask to speak with a Recruiter.

For website navigation issues or accessibility improvement suggestions, please call us at 1.800.461.5934 or email accessibility@levert.ca. We welcome your feedback!

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