Contact Tracing jobs in Remote

If you are passionate about finance, customer service, and making a positive impact in a supportive and fun work environment, apply for our Junior Legal Collections Clerk role today and join us in shaping the future of financial lending with integrity and inclusivity!

We Believe In Fun: Our hybridized work culture offers the best of both worlds: the flexibility to work remotely and autonomously with the opportunity to collaborate in our vibrant and casual office environment. We believe in fostering a workplace where everyone feels valued and empowered to succeed.

Position Summary: Prefera Finance is in search of a self-driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full time Junior Paralegal. As a Junior Paralegal, you will assist the Paralegal with analyzing and managing client accounts and when required, prepare, submit Claims, file paperwork while acting and representing the companies’ behalf. You will work with clients to strategize a plan to remedy past due payments while meeting recovery targets while supporting various other department functions.

Who We Are: Prefera Finance Ltd. is a Canadian-owned, national finance company dedicated to empowering clients through innovative and unique financial solutions. We work with our partners and customers to understand their needs and provide solutions that fit. These solutions include providing flexible, innovative financing programs for recreational products such as motorcycles, boats, trailers, snowmobiles and many more. Prefera also provides leading-edge point of sale solutions for automotive repairs.

Key Accountabilities:

• Nationwide legal debt collection through Small Claims Court paperwork and processing
• Support the Lead Paralegal and Prepare Claims, Research Case Law and Attend Small Claims Court & Settlement Conferences
• Assist in conducting nationwide legal research and gather relevant information
• Compile required documents for court proceedings
• Assist in performing detail account audits and cost analysis
• Support the Lead Paralegal and Negotiate with late stage debtors to repay outstanding debts
• Inbound/outbound environment (no tele-marketing; no auto-dialer)
• Lien searches
• Review case law
• General understanding of RSLA/PPSA acts considered an asset
• Skip Tracing Searches
• Customer service: update Client contact & account information; quote payout balances etc
• Respond to client enquiries (telephone, email, mail)
• Providing superior professional service to valued clients

(Note: The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position)

Education & Experience:

• Previous Paralegal experience is an asset
• Paralegal License required
• Previous legal experience in a debt-recovery role is an asset
• Previous collection experience required
• Previous work experience in a call-center work environment/equivalent is an asset however not required
• Previous work experience in providing excellent customer service
• Previous Administrative experience
• Fluent in English & French is an asset however not required
• Previous collection experience required
• Knowledge in Microsoft Office, previous work experience with Excel is an asset

Knowledge, Skills and Abilities:

• Strong negotiation & problem-solving skills
• Attention de detail
• Organized
• Self-starter
• Intermediate computer skills
• Strong decision-making skills
• Excellent communication skills
• Excellent customer service and phone etiquette
• Credit knowledge is an asset
• Skip Tracing experience is an asset
• Working knowledge of the Microsoft Office Suite (Outlook, Word, Excel) and company software systems

Working Conditions:

• Hybridized working environment - work only 1 day a week in office!
• Must be able to sit at a computer for long periods throughout the workday, with intermittent periods of standing, walking to carry out essential duties of the job.
• Ability to communicate through the telephone as a main point of contact with dealer partners.
• Standard 37.5-hour workweek.
• Working hours will be Monday-Friday from 9-5pm.
• Required: Ability to commute to our Etobicoke, ON office approximately 1 time per week.

Perks:

• Company Benefits (Health/Dental, Life/Travel Insurance)
• 3 Weeks’ Vacation
• RRSP Contributions/Company Matching
• Positive Culture & Amazing Team
• Casual Office Wear
• Company-Issued Equipment
• Hybridized Working Environment
• Great Location Near Major Highways
• Free Parking

Additional Information: Applicants must have legal authorization to work in Canada. Successful candidates will undergo a standard criminal background check and employment reference verification.

Prefera Finance Ltd. is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Work from home

Ability to commute/relocate:

• Etobicoke, ON M9C 5L2: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What are your salary expectations?
• Do you have experience with debt recovery? If yes, please briefly explain.
• Do you have knowledge of the RSLA and PPSA Acts? If yes, please briefly explain.

Experience:

• Skip Tracing: 1 year (preferred)
• Administration: 2 years (preferred)
• Paralegal: 1 year (required)
• Collections: 1 year (required)

Language:

• French (preferred)

Licence/Certification:

• Paralegal License (required)

Work Location: Hybrid remote in Etobicoke, ON M9C 5L2