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Contact Centre Manager jobs

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    • DES COLLÈGUES DE TRAVAIL EN OR*.
    • Notre équipe est formée de gens passionnés qui réussissent à relever tous les défis dans une ambiance de travail harmonieuse.
    • Comfortable with CRM systems, contact centre technology, and performance tracking tools.
    • Minimum 3+ years in sales management in a contact centre or comparable…
    • Support operational alignment with strategic objectives and implement annual Business Plans for each centre.
    • Monitor key commercial metrics and support Centre…
    • Reporting to the Customer Development & Pricing Manager, the Customer Service Manager is responsible for leading and developing the Customer Service team while…
    • As the Service Manager, you will be responsible for the Overall management and leadership of the CTC service business, including both sales and operations…
    • Serve as the single point of contact for all parties, ensuring timely, personalized, and effective solutions.
    • Title: Operations Customer Expert II.
    • The Senior Specialist, Service Quality provides expert oversight of service performance, quality assurance, knowledge management, and training, ensuring…
    • As a team, we optimize capacity sharing and enable the delivery of PwC services to our clients through our staffing strategy, emphasizing forecasting,…
    • Proven expertise in inside sales or contact center environments.
    • Orchestrating optimal sales performance by fostering a customer-focused, high-energy atmosphere…
    • An effective manager of vendor support relationships, service commitments, and escalations.
    • A hands-on manager who can guide the team through production issues,…
    • Expérience dans le secteur manufacturier ou en centre d’appels, un atout.
    • Un horaire du lundi au vendredi : 8 h à 17 h ou 9 h à 18 h.
  • View similar jobs with this employer
    • We design and build IP networks that converge systems, allowing you to take full advantage of emerging innovations with future-ready infrastructures.
    • We are seeking a dynamic and highly skilled Technical Service Manager to lead our Medical Devices Equipment technical support operations and ensure exceptional…
    • Internal facing, focused on efficiency, logistics, and quality control.
    • Internal Operations, Scheduling, Logistics, Audits, Support Services, Financial…
    • AI and automation tools for contact-centre operations — Intermediate.
    • Active investment in contact-centre technology, automation and AI.
    • 4 weeks paid time off.
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