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Concierge jobs in Calgary, AB

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    • Minimum 3 years of relevant reception, hospitality, concierge, or customer service experience.
    • Has a minimum of 3 years of reception, concierge, hospitality,…
    • The ideal candidate will serve as the first point of contact for guests and visitors, providing exceptional customer service and ensuring a welcoming…
    • Competitive wages with full-time hours and benefits.
    • Reporting directly to the Director of Sales and Customer Experience.
    • Flexible health and dental benefits.
    • You are attentive to detail, and computer literate.
    • You understand and are capable of using all office equipment and common computer programs.
    • This role is the initial point of contact for tenants and visitors entering the property.
    • The successful candidate must be professional, engaged, and…
    • Reliable and consistent (this is non-negotiable).
    • You'll work inside client homes helping with a mix of:
    • Tidying and resetting shared spaces.
  • View similar jobs with this employer
    • Team Collaboration: Coordinate with other front desk staff members to ensure smooth shift transitions, share important information, and work collaboratively to…
    • (must have a "negative" criminal record check).
    • Generous staff discounts at all our properties.
    • Family and friends discount at Basecamp properties.
    • Monitor club lounge for seating availability, service, safety, and wellbeing of guests.
    • Maintain cleanliness and condition of bar, bar unit, tables, and other…
    • Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and…
    • As a Residential Leasing Specialist, you will be part of a high-energy on-site team responsible for delivering a hospitality-driven leasing experience at The…
    • TotalCare Concierge is Calgary's trusted personalized home care service provider.
    • This role involves assisting with daily living activities, ensuring a clean…
    • TotalCare Concierge is Calgary's trusted personalized home care service provider.
    • This role involves assisting with daily living activities, ensuring a clean…
    • Complete detailed shift reports and communicate any important updates to management.
    • Experience:* Previous concierge, hospitality, security, or customer service…
    • This role combines traditional security responsibilities with a high level of concierge-style customer service.
    • Valid Alberta Security Services Worker License.
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Job Post Details

Experienced Reception & Client Experience Coordinator - job post

Astra
Calgary, AB T2R 0E2
Part-time

Job details

Job type

  • Part-time

Shift and schedule

  • Weekends as needed
  • Day shift

Location

Calgary, AB T2R 0E2

Full job description

Experienced Reception & Client Experience Coordinator

About Unfiltered YYC

Unfiltered YYC is a modern beauty coworking space designed for independent beauty and wellness professionals. Our space combines elevated hospitality, premium studio rentals, and a collaborative community environment for creatives in the beauty industry.

We are currently seeking an experienced Reception & Client Experience Coordinator who thrives in customer-facing environments and takes pride in creating exceptional first impressions. This position is ideal for someone who genuinely enjoys working with people, possesses strong emotional intelligence, and understands how to provide elevated client service in a professional setting.

This is a part-time position with the potential to transition into full-time employment for the right candidate.

Who We're Looking For

We are looking for someone who:

  • Has a minimum of 3 years of reception, concierge, hospitality, salon, spa, medical office, or luxury customer service experience
  • Demonstrates exceptional customer service and relationship-building skills
  • Possesses high emotional intelligence and professionalism
  • Can confidently navigate difficult conversations while maintaining a positive client experience
  • Is highly organized, proactive, and able to anticipate needs before they arise
  • Thrives in a fast-paced environment and can manage multiple priorities independently
  • Takes ownership of their role and contributes positively to team culture
  • Is seeking a long-term opportunity with room for growth

Key Responsibilities

  • Welcome and check in guests, clients, and tenants with warmth, professionalism, and confidence
  • Create a memorable and elevated client experience from arrival to departure
  • Manage front desk operations and maintain an organized, polished reception environment
  • Answer phone calls, emails, and inquiries in a professional and timely manner
  • Assist with scheduling, bookings, and appointment coordination
  • Support beauty professionals with day-to-day operational needs
  • Maintain coffee bar and lounge areas to a high standard
  • Process retail sales and payments
  • Coordinate deliveries, mail, and inventory supplies
  • Assist with social media engagement and community-building initiatives
  • Ensure the space consistently reflects the Unfiltered YYC brand and client experience standards

Qualifications

  • Minimum 3 years of relevant reception, hospitality, concierge, or customer service experience
  • Strong verbal and written communication skills
  • Exceptional interpersonal skills and emotional intelligence
  • Proven ability to remain professional and composed under pressure
  • Strong attention to detail and organizational skills
  • Comfortable using booking software, POS systems, and technology platforms
  • Professional appearance and presentation
  • Interest in beauty, wellness, and luxury client experiences is considered an asset

What We Offer

  • Beautiful and inspiring work environment
  • Opportunity to grow with a fast-growing beauty community
  • Potential pathway to full-time employment
  • Employee perks and discounts
  • Supportive, collaborative culture
  • Meaningful role with opportunities to make an impact

Schedule

  • Part-time position
  • Daytime, evening, and weekend availability required
  • Additional hours and full-time opportunities may become available for the right candidate

Please apply only if you have substantial customer-facing experience and are passionate about creating outstanding client experiences.

Work Location: In person

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