At Q Living Furniture, we're looking for someone who is passionate about furniture, interior design, and creating exceptional customer experiences. This is more than a retail sales role—you'll help customers create beautiful spaces while building lasting relationships that contribute to the growth of our business.
We're looking for someone who is self-motivated, enjoys working in a fast-paced environment, and is excited to grow both personally and professionally.
Basic Requirements
- Positive, friendly personality who enjoys interacting with customers in person, over the phone, and via email.
- A confident, proactive "go-getter" attitude on the sales floor.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Basic computer skills (experience with POS systems, CRM software, or design programs is considered an asset).
- Weekend availability is required.
- Ability to thrive in a fast-paced environment.
- Self-motivated with the ability to work independently while contributing to a collaborative team.
- Passion for furniture, interior design, home décor, and helping customers create spaces they love.
- An eye for design, colour, scale, and room planning is considered a strong asset.
- A desire to grow the business by building long-term customer relationships, generating referrals, and creating repeat clientele.
Role Responsibilities
- Deliver exceptional in-store sales experiences from initial consultation through to purchase.
- Develop a thorough understanding of our furniture collections, customization options, materials, and pricing (comprehensive training provided).
- Assist customers with furniture selection, space planning, colour coordination, and design recommendations.
- Build lasting customer relationships through follow-up calls, emails, and ongoing communication.
- Proactively generate new business through customer outreach, referrals, and networking opportunities.
- Consistently exceed customer expectations by providing knowledgeable and personalized service.
- Resolve customer concerns quickly and professionally.
- Maintain showroom presentation and merchandising standards.
- Work collaboratively with the team while taking ownership of individual sales goals.
- Complete additional duties and responsibilities as assigned.
Job Details
- 24-30 hours per week
- Saturday and Sunday availability is mandatory (non-negotiable).
- Competitive hourly wage plus:
- Bi Weekly Spiffs/Incentives
- Referral bonus program
- Medical and dental benefits (Q Living pays 50%) after a 3-month probation period, provided average weekly hours are at least 20.
Pay: $20.00-$25.00 per hour
Benefits:
Work Location: In person
