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Computer Support Specialist jobs in Toronto, ON

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    • The Automation Technician specialist must be able to travel abroad, therefore a valid up to date passport is required.
    • Basic knowledge of computer networking.
    • Experience of building and maintaining computers.
    • Escalate incident tickets to Level 2 support where appropriate.
    • Provide Tier II support for computer-related issues including internet connectivity, browser errors, email problems, and software troubleshooting.
    • Must have the basic knowledge of computers.
    • Receive working exp on well-known brand computers, laptops and tablets.
    • Bi-weekly payment through direct deposit.
    • Hands-on experience and techniques to support remote and mobile workforce, and remote.
    • The Technology Coordinator will implement and organize Move, Change and…
    • Is an asset, able to support system integration troubleshooting.
    • Manage the IT helpdesk ticketing system by triaging, prioritizing, and resolving support…
    • Provide administrative support for various Institutional Distribution VPs and their management team(s).
    • Conduct and assist in daily office routines to support…
    • 3–6 years of experience in IT systems support, systems administration, or ERP/POS support.
    • Build and maintain documentation and knowledge base articles to…
    • 3–5 years of experience in systems support or a similar role.
    • You will bridge the gap between end-user support and systems administration, ensuring maximum…
    • Project support (technical expertise for project managers).
    • Respond to and prioritize requests for technical support or assistance.
    • Additional Duties as Assigned: Be flexible and willing to take on additional systems maintenance, technical support, and infrastructure tasks as needed to…
    • Identify computer or network equipment shortages.
    • Install, test, maintain and update computer equipment (computers, peripherals, programs and software, etc.).
    • Minimum 1+ year of experience in technical support, help desk, or end-user support.
    • Generate reports related to uptime, support trends, and customer activity.
    • Familiarity with remote support tools.
    • Setup and support AV and Video Conferencing systems.
    • 2+ years of experience in a ticket‑based IT support environment.
    • Own end-user support across the full IT environment.
    • When something breaks twice, you treat the second time as a design problem, not a support ticket.
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Job Post Details

Automation Technician Specialist - job post

Alps Innovations Group Inc.
225 Gibraltar Road, Vaughan, ON
$52,000–$65,000 a year - Full-time

Job details

Pay

  • $52,000–$65,000 a year

Job type

  • Full-time

Location

225 Gibraltar Road, Vaughan, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Casual dress
  • Extended health care

Full job description

Role Description:

The Automation Technician Specialist is a full-time, on-site role based in Vaughan, ON. This position supports the configuration, testing, and maintenance of self-service technologies, which includes all our automated products. Day-to-day tasks include troubleshooting hardware and software issues, assisting with system installations and upgrades, and documenting technical procedures and findings. The Automation Technician Specialist collaborates with cross-functional teams to gather requirements, analyze performance data, and recommend improvements to system reliability and user experience. The role may also involve coordinating small technical projects, supporting demonstrations, and communicating technical information clearly to internal stakeholders and clients.

Qualifications:

· Candidates should possess strong Analytical Skills and Research capabilities to diagnose technical issues, interpret data, and evaluate solution options.

· Candidates should possess solid Communication skills to clearly explain technical concepts, prepare documentation, and collaborate effectively with technical and non-technical team members.

· Candidates should possess foundational Information Technology skills, including familiarity with hardware components, operating systems, basic networking, and system configuration.

· Candidates should possess Project Management skills to help organize tasks, track timelines, and support the successful delivery of technical initiatives.

· Additional beneficial qualifications include attention to detail, problem-solving ability, adaptability in a fast-paced environment, and strong customer service orientation.

· Post-secondary education in Automation, Information Technology, Computer Science, Engineering, or a related field (completed or in progress) is preferred.

· Experience working with kiosks, vending systems, automation technologies, or similar hardware/software environments is an asset.

· Strong knowledge of electronic components, 3D printing, hardware functionality and the ability to accurately read hardware schematics and wiring diagrams.

· Must have a reliable vehicle and be authorized to work in Canada

· The Automation Technician specialist must be able to travel abroad, therefore a valid up to date passport is required.

Join us as an Automation Technician Specialist to be at the forefront of design innovation! Your expertise will help optimize automated systems that power our production lines while ensuring safety, efficiency, and continuous improvement. We value proactive problem solvers who thrive in a fast-paced environment—your skills will make a real impact!

Pay: $52,000.00-$65,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Work Location: In person

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