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Computer Support Specialist jobs in Alberta

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    • Minimum 2 years of experience in a technical support or clinical/medical device support role.
    • Structured paid training and support.
    • Provide remote support and participate in the on-call schedules.
    • Basic laptop computer skills are required to test and troubleshoot the system.
    • Take ownership of HSE issues and demonstrate enthusiasm and support for the HSE Management System.
    • Provide technical support and guidance to TCT’s Test…
    • The support Specialist will work closely with the operations teams, providing support and expertise for the franchisees as required.
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    • Remote support and monitoring tools.
    • Maintain accurate documentation, inventory records, and support ticket updates.
    • Daily on-call stipend while scheduled.
    • IT support: 1 year (preferred).
    • Install, configure, and maintain computer hardware components.
    • Provide technical support to customers via phone, email, or chat.
    • Use strong communication and interpersonal skills to provide excellent support to end-users and ensure customer satisfaction.
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
    • Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner.
    • Experience providing dealer support or technical customer service.
    • Provide feedback to improve product support and customer experience.
    • Experience with ConnectWise Manage/Automate and remote support tools.
    • This role includes an after-hours on-call support-shift rotation monthly which may include…
    • POS (Point-of-Sale) Services: deployment, maintenance, and support for POS payment solutions, retail systems, and multi-site coordination.
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
    • You will be responsible for handling incidents and requests (Level 1 support tickets) to assist customers providing fast, courteous, and efficient service to…
    • Experience working as a Level 1 IT support or in a similar role.
    • Technical Support: Responding promptly to technical support inquiries from team members,…
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Job Post Details

Teleperformance logo

Remote Technical Support Representative - Work from Home (Canada) - job post

Teleperformance
3.6 out of 5 stars
Alberta•Remote
$19.50 an hour - Full-time

Job details

Pay

  • $19.50 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Work from home

Full job description

The Opportunity


Description


This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.

Now Hiring Across:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island
  • Quebec
  • Saskatchewan

As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.

Why This Role Stands Out

  • Fully remote work environment
  • Competitive compensation
  • Structured paid training and support
  • Opportunity to gain experience supporting technical and medical-related products
  • Potential contract extension and long-term opportunities
  • Supportive and collaborative team environment

What You’ll Do

  • Provide first-level technical support and customer service
  • Troubleshoot and resolve technical issues using diagnostic tools and procedures
  • Deliver empathetic, solution-focused customer support
  • Accurately document customer interactions in electronic systems
  • Coordinate with internal teams to ensure timely issue resolution
  • Schedule service calls and follow up with customers as needed
  • Maintain professionalism and ownership throughout the customer experience

Experience Required for Your Success

Work Environment Requirements

  • Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
  • Dedicated, distraction-free workspace required
  • Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • Minimum 2 years of experience in a technical support or clinical/medical device support role
  • Experience using electronic documentation systems required
  • Strong communication and comprehension skills
  • Ability to type at least 30 WPM and pass language/grammar screening
  • Comfortable navigating multiple systems and applications simultaneously
  • Strong problem-solving and customer service skills

Preferred Qualifications

  • Previous contact center experience
  • Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

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