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Computer Support Specialist jobs

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    • Respond to and manage support calls.
    • Troubleshoot software and identify root causes of software issues.
    • Address and find solutions for customer product issues.
    • 3–5 years of experience in IT support, helpdesk, or technical support roles.
    • Use AI driven insights to help identify recurring support issues and recommend…
    • This role also owns our support documentation.
    • This role is deliberately structured as an entry point into a growing support function.
  • View similar jobs with this employer
    • Abbotsford, BC · On-site/Hybrid, with possible travel to client sites · Full-time.
    • $58,000–$72,000 depending on experience · extended health benefits · a real…
    • 3- 5 years of related and recent technical support experience in a mid to large scale Microsoft-based networked environment.
  • View similar jobs with this employer
    • Counseling, and relocation support services.
    • This position is available full-time or part-time.
    • Competitive salary starting from $4,337 - $6,413/month for new…
  • View similar jobs with this employer
    • Counseling, and relocation support services.
    • This position is available full-time or part-time.
    • Competitive salary starting from $4,337 - $6,413/month for new…
  • View similar jobs with this employer
    • Abbotsford, BC · On-site/Hybrid, with occasional travel to client sites · Full-time.
    • $45,000–$58,000+ extended health benefits, and a real growth plan.
    • Successfully interact with customers - offering support, training and presentations.
    • Proactively reach out to customers for provision of support via telephone…
    • Ability to communicate effectively (verbal, written, and listening).
    • Experience in a related field involving Customer Support.
    • Job Types: Full-time, Permanent.
    • Monitor all support queues, act on problems and resolve client issues.
    • The IT Technician is responsible for responding to and resolving support requests from…
    • Provide responsive technical support that strengthens customer confidence and long-term partnerships.
    • Help customers better understand the products, systems,…
    • Provide timely and efficient technical support to clients.
    • Proactively set up appointments with clients for onsite service, training and support.
    • Minimum two (2) years’ experience working with computer systems required.
    • Provides technical support and troubleshooting for healthcare-specific technologies…
    • O Setup and configuration of new computer equipment as required.
    • Provide after-hours support as required by the supervisor.
    • O Video and Audio Conferencing.
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Job Post Details

Customer Support Specialist - job post

FDM4 International Inc
1297 Airport Rd, North Bay, ON
$40,000–$55,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$55,000 a year

Job type

  • Permanent
  • Full-time

Location

1297 Airport Rd, North Bay, ON

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Company pension
  • Extended health care
  • On-site parking

Full job description

Job description:

What will you do as a Customer Support Specialist?

  • Respond to and manage support calls
  • Troubleshoot software and identify root causes of software issues
  • Address and find solutions for customer product issues
  • Define and provide scope to custom software change requests on behalf of clients
  • Train customers on using FDM4 aligned to their unique needs

Qualifications

  • Customer Support experience (or other relevant experience)
  • Ability to communicate effectively (verbal, written, and listening)
  • Train and present concepts with confidence
  • Aptitude for problem solving
  • Proficiency in using (or the ability to quickly learn) software programs+

Why Work for FDM4?

  • Successful applicants will be provided with on-the-job training as well as opportunities to grow their knowledge, skills, and career
  • Competitive salary
  • Health and benefits package
  • Supportive team atmosphere (we all succeed when you succeed!)
  • Access to the best tools and technology available
  • Increase your knowledge in the areas of Information Technology and Business

FDM4 is a Software Developer and Solution Provider of business solutions for manufacturers and distributors in the apparel and consumer products industries. The talent we employ is the key to our continued success and we encourage individuals to work collaboratively to ensure we provide the very best in software solutions to our clients across North America. www.fdm4.com

Pay: TBD

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person

Pay: $40,000.00-$55,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • On-site parking

Work Location: In person

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