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Computer Network Support Technician jobs in Ontario

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    • Ability to fully troubleshoot and support Microsoft Windows and Mac users.
    • Create how-to documentation to assist people with various computer tasks.
    • This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support.
    • Provide support and guidance to contractors regarding company systems and network protocols.
    • Ensure secure and efficient access to network resources.
    • Coordinate and prioritize IT support tasks across multiple sites.
    • Maintain stable Wi-Fi connectivity and overall network performance.
    • Familiarity with computer hardware and repair.
    • Perform on-site IT hardware and software support to all employees.
    • Experience supporting iOS and Android devices.
    • Understanding of network routing between intranet and external networks segregated by network firewalls and security devices.
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    • Provide technical guidance and mentorship to junior technicians and operations teams.
    • Perform advanced Tier 3 troubleshooting and root‑cause analysis for…
  • View similar jobs with this employer
    • Provide technical guidance and mentorship to junior technicians and operations teams.
    • Perform advanced Tier 3 troubleshooting and root‑cause analysis for…
    • An amazing team of coworkers and support staff.
    • AI may be used to support the review of job postings for clarity, bias, and compliance.
    • Assist with basic network troubleshooting and connectivity issues.
    • Support senior technicians with server and cloud environments.
    • Paid time off and holidays.
    • Assist technicians with installation, configuration and set up of computer systems as per established procedures when required;
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    • 2+ years of on-site/field experience providing IT support to retail, commercial or corporate clients/customers.
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    • 2+ years of on-site/field experience providing IT support to retail, commercial or corporate clients/customers.
    • Give access to computer networks.
    • Provide business systems, network and Internet support to users in response to identified difficulties.
    • Provide business systems, network and Internet support to users in response to identified difficulties.
    • Respond to users experiencing difficulties with computer…
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Job Post Details

PC Technician - Mississauga - job post

Manitoulin Group of Companies
3.6 out of 5 stars
7035 Ordan Drive, Mississauga, ON L5T 1R1
Full-time

Job details

Job type

  • Full-time

Shift and schedule

  • On call

Location

7035 Ordan Drive, Mississauga, ON L5T 1R1

Benefits

Pulled from the full job description

  • Profit sharing

Full job description

Company Description


Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.


Job Description
  • Resolve the daily technical issues reported by end users in the company
  • Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s
  • Troubleshoot problems with laptops, desktops and other equipment and perform hardware replacements or upgrades as needed
  • Provide technical support for Microsoft Windows operating systems and applications, Email, and custom Manitoulin applications and portals
  • Provide training on new and existing applications as required
  • Working with the Infrastructure group when required
  • Create how-to documentation to assist people with various computer tasks
  • Assist with or lead team initiatives
  • Physically install and deploy new equipment as required
  • Be available for flexible hours when required
  • Scheduled to work on-call
  • Maintain asset and system records
  • This is an In Office position
  • Other duties as assigned

Qualifications
  • Completion of a college diploma and minimum of 2 - 3 years related experience
  • Experience with the setup and maintenance of network PCs, laptops and printers
  • Ability to fully troubleshoot and support Microsoft Windows and Mac users

Additional Information


What do we offer you?

  • Competitive wages
  • Comprehensive Benefits Program
  • Profit-Sharing Opportunities
  • Rewarding Careers
  • Opportunities for Growth and Advancement
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