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Computer Application Support jobs in Ottawa, ON

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    • Provide support to team members on configuration management tools and processes.
    • This role focuses on the tracking and archiving of software data items.
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    • Diagnostiquer et résoudre les incidents techniques.
    • Assister les utilisateurs dans l’utilisation des outils.
    • DEC ou formation en informatique ou équivalent.
    • Avoir une expérience dans l’installation et le support des postes de travail, ordinateurs portables, tablettes et imprimantes;
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Configuration Management
Gatineau, QC J8X 4H7
•
Hybrid work
$75,000–$90,000 a year
Permanent

Job details

$75,000–$90,000 a year
RRSP match, Extended health care, On-site parking
Permanent
Hybrid work in 105 De L'hôtel-de-ville Rue, Gatineau, QC J8X 4H7

Full job description

Job Description:

3 days in Office, 2 remote

We are seeking a Configuration Management (CM) specialist to join our Obsolescence Management role. This role focuses on the tracking and archiving of software data items.

Responsibilities:

  • Develop, implement, and maintain comprehensive CM plans and procedures
  • Manage configuration identification, control, status accounting, and auditing of software elements
  • Ensure compliance with industry standards and best practices for configuration management
  • Provide support to team members on configuration management tools and processes
  • Track the current status of software items in development and in use
  • Track software items being decommissioned or replaced
  • Archive software items being discontinued from further development
  • Linking in with the Build Books team to archive the latest software builds
  • Manage ITAR/CGP requirements applicable to specific software items
  • Maintain data filing processes & registries
  • Maintain any data exchanges (i.e. secure FTP) required to move the software from system to system

· Manage the software Configuration Item (CI) environment

· Conduct research to find better CM/DM tools

Qualifications:

· Must possess an active SECRET security clearance

· Must be eligible to be vetted as part of the Controlled Goods Program (CGP)

· Minimum of 5years of industry experience to qualify as a CM specialist

· Proficiency in CM tools such as Confluence, IBM Rational ClearCase, Jira, or similar

· Experience with software life-cycle management is an asset

· Experience with software obsolescence is important

· Experience in Data Management (DM) and Configuration Management (CM) best practices

· Certificate in Information Management, or a related field, or equivalent experience

· Experience with MS Office, especially MS Excel and Sharepoint

· Experience with data gathering using Google and AI tools

· Familiarity with DOORS is an asset

· Good understanding of software development methodologies and best practices.

· Knowledge of SAFe Agile principles

· Excellent problem-solving skills and attention to detail are a must

· Exceptional oral and written communication skills are a must

· Ability to work independently and as part of a team

Job Type: Permanent

Pay: $75,000.00-$90,000.00 per year

Benefits:

  • Extended health care
  • On-site parking
  • RRSP match

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Configuration Management: 3 years (preferred)
  • Data Management: 3 years (preferred)

Licence/Certification:

  • Secret Security Clearance (Level II) (required)

Work Location: Hybrid remote in Gatineau, QC J8X 4H7

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