Complete Care Centre jobs in Edmonton, AB

Salary is based on experience.

SCOPE

Acumen Health is an exciting and growing Private Orthopaedic Surgery Clinic and Reconditioning Centre. Reporting to the Surgical Manager, this Nursing position is to support patients in their journey with our health professionals from a referral, their consultation, all the way to booking their surgery and post-op care.

DUTIES

• A flexible weekday schedule from 9 AM to 5 PM, with 2 to 8 post operative care shifts per month running from 9am to 9:15pm or 9 PM to 9 AM. Shifts are typically scheduled on weekdays between Monday and Saturday. Full time hours required.
• Care of 1 to 4 total joint replacement patients (ASA 1 or 2) in an off-site location
• Data entry admin tasks
• Schedule Patients for Providers
• Answer clinic phones for surgical patients. This is an important task as our clinic is private and a different experience for patients. Educating patients on surgery performed and expectation is important in a private setting
• Ensure office policies and procedures are followed
• Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc.
• Maintain patient’s file throughout their journey
• Keep filing system organized and safe
• Be involved in the design of our EMR, reporting, and policies of the clinic
• Have a good relationship with partners and collaborative clinics
• Work in collaboration with Surgical Centres across Canada
• Assess recovery for joint replacement patients
• Organize pre and post-op appointments with our reconditioning team
• Organize medical files for patient referral (labs, imaging, etc.)
• Provide pre-op and post-op appointments to surgical patients
• Ensure referral files are complete and refer to surgical centre accordingly
• Constantly improve processes, patient journey flow, and inter department communication
• Initiate and maintain IV access to perform blood draws
• Assist physicians with PRP injections
• Provide 24/7 Telephone support to post-operative patients as part of a rotation with other nurses; typically 1-2 weeks on: 3-6 weeks off
• Perform surgical dressing changes
• Coordinate post-operative nursing care with patients and nurses
• Some travel is required for training outside of Edmonton, primarily to Calgary.

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QUALITIES

• Always have a professional and courteous disposition with patient and team members
• Have great communication skills
• Organizational skills are necessary to manage a large amount of detailed information
• Be able to work individually and part of a team, work under pressure, and tight deadlines
• The ability to be flexible in the schedule is a huge benefit to our organization
• Fast learner and wanting to learn more will be a great fit within our team
• Attention to detail as to managing patient files
• Minimum 2 years experience preferred as part of a medical team
• Willingness to help different departments with administrative tasks as needed
• Willingness to learn, time and change management skills
• Great phone etiquette
• Passion to educate patients about Orthopaedic surgey expectations
• Knowledgeable in post-op care for total joint replacement patients

Job Type: Full-time

Benefits:

• On-site parking
• Paid time off

Application question(s):

• Willing to take emergency calls from patients on evenings and weekends

Education:

• Secondary School (preferred)

Experience:

• LPN: 1 year (required)

Licence/Certification:

• LPN/RPN (required)
• First Aid Certification (required)

Work Location: In person/Hybrid

Job Type: Full-time

Pay: $31.00-$35.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Application question(s):

• Do you have a valid BCCNM license, not necessary but would be an asset
• Willing to take emergency calls from patients on evenings and weekends

Education:

• Secondary School (preferred)

Experience:

• LPN: 1 year (required)

Licence/Certification:

• LPN/RPN (required)
• BLS Certification (required)

Work Location: In person