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Operations Manager
550 Queen Street, Fredericton, NB E3B 1B9
$70,000–$80,000 a year
Full-time

Job details

$70,000–$80,000 a year
Paid time off, Vision care, Dental care, Employee assistance program, Casual dress, Extended health care, Flexible schedule
Full-time
550 Queen Street, Fredericton, NB E3B 1B9

Full job description

About Us

Mawi’Art: Wabanaki Artist Collective is the only Indigenous-led pan-Atlantic organization supporting development of the Indigenous arts sector in Atlantic Canada.

Mawi’Art is a non-profit organization dedicated to supporting, promoting and celebrating Indigenous artists and cultural expression.

The Opportunity

We are seeking an organized, resourceful and collaborative Operations Manager to help lead our day-to-day operations and strengthen the systems that support our mission.

The Operations Manager reports directly to the Executive Director and is responsible for overseeing the day-to-day administrative and operational functions to ensure smooth delivery of programs, project and events. This position brings together operational leadership, financial administrative, human resource coordination, program logistics and organizational planning.

The successful candidate will help ensure that our staff, artists, programs and community contributing to meaningful work in the Indigenous arts and culture sector.

Key Responsibilities

Leadership & Management

  • Implement, manage, and evaluate operational processes and procedures, in accordance with the standards and procedures set out by the organization.
  • Demonstrate visible leadership to employees to encourage maximum performance and dedication.
  • Establish and foster an environment that stimulates good communication, teamwork, and creativity in both problem-solving and identification of opportunities.
  • Build and maintain positive relationships with artist members, community partners, and external partnerships.

Operations Management

  • Oversee the daily organizational operations and maintain effective administrative systems, policies and procedures.
  • Manage procurement processes and coordinate material and resource allocation.
  • Drive process improvements and act as change agent as necessary to implement operational best practices.
  • Oversee, manage, and coordinate programs, projects, events, and social enterprises within organization.
  • Encompass the vision, mission, and values of the organization in all communications, operations, and outreach.

Financial and Human Resource Management

  • Assists the ED in meeting financial objectives.
  • Interpret quarterly and annual reports that enable the organization’s ability to leverage current funding opportunities and find new funding opportunities.
  • Ensure corporate policy and regulatory initiatives are consistently applied.
  • Ensure that insurance requirements are met - vehicle, Board of Directors, building contents and liability, criminal record checks, etc.
  • Coordinate staff recruiting, onboarding, personnel records, scheduling and human resources administration.
  • Supervise staff from different departments and provide constructive feedback.
  • Maintain, monitor, and develop HR policies, procedures, job descriptions, handbooks, orientation plans, etc. that reflect the culture of the organization.

Knowledge

  • Understanding of intersection of Indigenous arts, community, and cultural advocacy.
  • Knowledge of Indigenous and/or Mi’kmaq communities and organizations.
  • Effective project management.
  • Understand, read, write, speak one or more of the Wabanaki languages (e.g., Mi’kmaq, Wolastoqiyik or Passamaquoddy) an asset.

Skills & Abilities

  • Strong leadership skills.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Exceptional organizational and project management abilities.
  • Ability to work independently and collaboratively in a team environment.
  • Cultural sensitivity and the ability to work effectively with diverse populations.
  • Problem-solving and analytical skills to assess program performance and address challenges.
  • Financial literacy skills such as budgeting and reporting.
  • Results oriented.
  • Proficiency in MS Office 365 Suite, computer programming, applications.
  • Familiarity with social media platforms.
  • Ability to adapt quickly to changing organizational needs and unexpected challenges.

Working Conditions

  • Primarily office work (some field work).
  • Travel required.
  • Interacts with Executive Director, staff, and key stakeholders.
  • May be required to work flexible/extended hours.

Education & Experience

  • Education: Bachelor’s degree in business or arts administration, finance, or related field or equivalent combination of education and experience.
  • Minimum of 3-5 years experience in operations, administration, financial coordination, project management or a comparable leadership role.
  • Experience working in a non-profit, arts and culture, community development, Indigenous led, or community-based organization is preferred.
  • Familiar with existing community resources and local Indigenous history, culture, and traditions.
  • Experience working with government, federal, provincial or non-profit sectors an asset.
  • Experience supporting grant-funded programs, preparing funding proposal, financial reports and managing operational budgets and asset.
  • Proven experience supervising and providing direction to staff.
  • Willingness to learn and upgrade skills as required.
  • Ability to work flexible hours.
  • Thrive in a constantly changing, fast-paced and deadline-driven environment.
  • Valid driver’s license (Class 4 would be an asset, along with a reliable vehicle).
  • First Aid & CPR certification.
  • Criminal Record Check.

What We Offer

  • A collaborative team environment grounded in respect and shared purpose.
  • Opportunities to engage in Indigenous culture, in particular, traditional and contemporary Indigenous arts.
  • Interesting and engaging workplace and subject matter.
  • Growth Opportunities: Leadership, administration and management related training.
  • Competitive compensation package for vacation, sick and other leave.
  • Health benefits.
  • Work-Life Balance: Flexible hours, paid Indigenous/statutory, provincial and Christmas holiday closures.

How to Apply

At Mawi’Art: Wabanaki Artist Collective, we believe in the power of diversity and recognize that qualification and experience can vary widely among applicants. We encourage individuals who may not meet every requirement listed in this job ad to apply, demonstrating any education and experience equivalencies in their application. We understand that talent and potential can come from various backgrounds and experiences, and if you’re passionate about the role and eager to learn and grow, we welcome your application.

Applications will be accepted until October 30, 2026, at 5:00 p.m. To apply for this position, please email your cover letter and resume to:director@mawiart.ca

Mawi’Art: Wabanaki Artist Collective thanks all applicants for their interest in this career opportunity; however, only those considered for the position will be contacted.

Pay: $70,000.00-$80,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Vision care

Work Location: Hybrid remote in Fredericton, NB E3B 1B9

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