Community Support jobs in Calgary, AB

We're a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community.

Wood's Homes is looking for one (1) full-time Team Leader for our Community Group Care Programs.

The Team Leader is responsible for addressing after-hours on-call crises from Friday to Monday. This non-unionized position reporting to the program manager.

These programs provide 24/7 treatment for clients experiencing significant challenges including but not limited to:

• Deficits in daily functioning, school performance issues, chronic mental health concerns, and behaviour concerns.
• High-risk behaviours such as self-harming, suicidal ideations and gestures, verbally and physically aggressive behaviours
• Substance use and addiction concerns

Why Woods?

• Competitive compensation!
• 4 weeks vacation plus 14 paid holiday days (exceeds statutory provincial norms)
• Excellent extended health package,
• Employer matching retirement program,
• Perks: GoodLife corporate discount (25%), Technology Purchasing Program (interest free loan to purchase technology), Employee Referral Program (bonus for referring successful candidates)
• Continuous opportunity for growth and advancement
• Coverage of professional designation annual fees, if applicable
• Various opportunities to get involved in committees of interest, events, volunteering

Responsibilities:

• Responsible for day-to-day / after-hours operations for the unit or program area; Assist manager, supervisors and programs in day-to-day/ after-hours operations as needed, including managing scheduling and sick calls.
• 24h On Call responsibilities, communications, and documentation, for scheduled dates.
• Supports front line staff including monitoring and authorizing records of staff hours.
• Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Supervisor and Manager.
• Responsible for regular and consistent oversight, guidance, coaching and feedback for staff, with relay to Supervisor and Manager.
• Participation in admission processes, and case management meetings, when/if applicable.
• Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor as per the Wood’s Homes Health and Safety Management System
• Facilitates - TCI – Post Crisis Response, and leads or participates in processes related to the completion of Staff Safety Incident Reporting and Formal Debrief(s) that meet the standards of Wood’s Homes Health and Safety Management System
• May be required to supervise, schedule and manage COEs for Casual staff(s)
• Executes other responsibilities as required and assigned by the Program Manager.

Qualifications & Education:

• Degree in Social or Human Sciences is required.
• Minimum of four (4) years’ experience working with young people and families.
• Experience managing various crisis situations and ability to appropriately assess and respond to risk.
• Able to demonstrate knowledge of child development and how to implement interventions.
• Demonstration of understanding of Trauma Informed Care and implementation strategies for younger children, and their families
• Enthusiasm for providing treatment in context of a family system.
• Working knowledge of Children’s Services and Alberta Health Services
• Excellent interpersonal, communication and writing skills.
• Current certification in: CPR/Standard First Aid
• Must have own transportation and valid class 5 driver’s license.
• Excellent communication skills - Verbal and Written
• Personal suitability is important!

Why choose us?
We are committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds and experiences. At Wood’s Homes we embrace each other’s differences and strive to learn and grow from them. We sincerely thank all applicants for their interest in this position; however, only those moving forward in the selection process will be contacted.

Work Location: In person