Community Support Worker jobs in Kamloops, BC

Job Summary

The Mental Health Team Leader provides leadership, clinical oversight, and supervision to the Mental Health team, ensuring the delivery of high-quality, client-centered services. Team members provide direct clinical counselling to children and youth presenting with a broad spectrum of mental health needs, including complex, serious, and persistent emotional and behavioural concerns. Services are delivered across the continuum of care, from initial intake and assessment through to service completion particularly within Indigenous communities. The Mental Health Team Leader will have extensive training and experience related to trauma informed practices in an Indigenous setting.

The successful candidate will demonstrate exceptional communication skills, strong critical thinking, and excellent organizational abilities. In this role, the Mental Health Team Leader oversees day-to-day program operations while providing leadership in identifying program needs, requirements, and development in collaboration with management. The position also ensures quality assurance for both staff and clients through regular monitoring and auditing, maintaining compliance with contractual and regulatory standards.

Duties and Responsibilities

Program Management & Supervision:

· Directs and monitors the integration and delivery of Mental Health Services to our 7 member communities and the urban Indigenous population in Kamloops.

· Provides leadership and guidance with clinical staff regarding difficult and complex cases.

· Provides on-going individual and group clinical supervision sessions using a variety of clinical supervision models and intervention techniques while implementing decolonized practice.

· Participates in area and regional planning and management by interfacing with other personnel to ensure integration and coordination of overall services to clientele.

· Provides consultation, assessment, and works collaboratively with both team and client to determine treatment plans and supports that best suit the individual and/or family’s needs.

· Builds therapeutic relationships based on trust for both team and clientele.

· Ability to recognize and respect all cultural diversity and understand and traditional approaches to practice. Participate in traditional Indigenous practice with community members to provide psycho education, prevention, or treatment in a collective community-based approach.

· Develop resources working to include holistic, spiritual, cultural, and traditional methods.

· Makes referrals for external assessment or treatment facilities, inclusive of the provision of pre- and post-planning support.

The duties listed are provided as examples of area of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the organization.

Qualifications

Education and Experience:

• Clinical Master’s degree in Social Work, Psychology or related field or PhD in relevant field.

• Registered with the British Columbia College of Social Work or British Columbia Association of Clinical Counsellors or eligibility for registration.

• Minimum of 3 years of Clinical experience in the field of child and youth mental health and knowledge of concurrent disorders and substance use

• Minimum of 1 year of supervision experience.

• Experience working with Indigenous communities is strongly preferred.

• Knowledge of clinical experience in multiple therapeutic and intervention modalities with varied age groups, inclusive of individual, family, and group counselling.

• Clinical experience in crisis intervention inclusive of suicide risk assessments.

Skills and Competencies:

The Wellness Mental Health Team Lead demonstrates the ability to work collaboratively within a multidisciplinary team while respecting all viewpoints and incorporating Indigenous culture into healing and wellness practices. This role requires strong crisis intervention skills, an understanding of social, economic, political, and historical factors impacting First Nation communities, and extensive knowledge of child and youth mental health, concurrent disorders, and chemical dependency.

· Communication – Conveys information clearly and effectively, adapting messaging to meet the needs of diverse audiences.

· Leadership & Teamwork – Builds collaborative, accountable teams, encourages diverse perspectives, and manages conflict effectively.

· Problem Solving & Complex Decision Making – Analyzes complex or contradictory information to make sound, timely decisions.

· Proactive Mindset – Approaches challenges with initiative, urgency, and enthusiasm.

Working Conditions:

• Travel to each of the seven communities.

• Potential for Violence in the workplace

• May be required to work some non-standard hours of work connected to services and community needs.

• Receives regular supervision with direction and review of program requirements.

Conditions of Employment:

• Must be able to obtain and maintain a Criminal Record Check.

• Must be able to obtain and maintain a valid BC Driver’s License.

• Must be able to access reliable transportation to and from work

Directly Supervises:

• Wellness Coordinator

• Mental Health Clinicians

• Youth Wellness Outreach Counsellor

• Indigenous Youth Wellness Workers

• Wellness Administrative Assistant

Note: only screened in applicants will be contacted. As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry. Preference may also be given to applicants who can demonstrate knowledge and/or experience with Secwepemc language, culture, history, and customs.

Job Types: Full-time, Permanent

Pay: From $51.21 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• Kamloops, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you registered with BC College of Social Work or BC Association of Clinical Counsellors or eligible to be registered?
• Do you have experience working with First Nations Children, Youth and/or Families?
• Do you identify as First Nations/Indigenous?
• Do you have a minimum of 1 year of supervisory experience?

Education:

• Master's Degree (required)

Experience:

• Clinical : 3 years (required)

Work Location: In person