Community Support Team jobs in Edmonton, AB

Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good.

CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of nearly 3,000, we are known for our small class sizes and our excellence in teaching. Our small classes and diverse student population provide an excellent opportunity for engaging with students in a sustained and nurturing way unique within the Canadian university system. CUE is an institution that values research in the sciences, social sciences, humanities and management. Our vision is to become Canada’s preeminent small university.

CUE is committed to fostering a diverse, equitable, and inclusive environment for work, study, and living. We actively promote dignity for all, rejecting action and language that are harmful to mutual respect.

The Student Accessibility Services (SAS) Exam Proctor supports the SAS team in Student Life & Learning by ensuring the fair and proper conduct of examinations written by students with exam accommodations.

RESPONSIBILITIES:

Exam Preparation

• Facilitating a calm, distraction-free exam-writing experience for students with exam accommodations
• Strict observance of confidentiality, academic integrity and security in the handling of exam materials and dealing with students
• Punctual arrival to prepare for exams in the testing centre
• Ensuring that all printed exam packages for the day are present and ready to be written by incoming students
• Ensuring that the Testing Centre remains clean, organized, and stocked with necessary exam supplies

Exam Supervision

• Ensuring that students begin their exams in an orderly and timely manner
• Continually monitoring students in Testing Centre to ensure there is no use of any unauthorized materials or cheating on exams
• Answering student inquiries during the exam process and contacting LAS staff should the Exam Proctor be unable to address the student’s question

Exam Completion and Documentation

• Recording exam completion times
• Documenting incidents occurring during exams (i.e. late arrivals, questionable behaviour)
• Ensuring all completed exam materials are placed in the appropriate exam envelope and properly secured and stored for pickup the following morning

REQUIREMENTS:

• Grade 12 high school diploma

• Minimum 2 years work experience required; experience in a post-secondary setting is an asset
• Strong interpersonal, oral and written communication skills
• Dependable and punctual

• Ability to handle confidential information and maintain academic integrity

• Able to work independently with minimal direct supervision

• Intermediate proficiency in MS Windows and Google Sheets plus general aptitude for technology

• Ability to keep calm under pressure and during unexpected circumstances; flexible approach to work

• Ability to maintain professional standards of personal interaction with students, faculty and staff

Closing Date: Application review will commence immediately and continue until the position is filled.

Please direct all questions and inquiries to Human Resources at Concordia University of Edmonton careers@concordia.ab.ca.

Concordia University of Edmonton encourages applications from members of racialized groups, visible minorities, First Nations, Métis, Inuit, and Indigenous persons, persons with disabilities, women, persons of any sexual orientation or gender identity and expression, and others who may support a diversity of perspectives at CUE. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. We thank all applicants for their interest; only those selected for an interview will be contacted.