Community Support Supervisor jobs in Ontario

Job Summary
Bruce Peninsula Association for Community Living is looking for a highly motivated and committed leader to join our Support Services team. Reporting to the Manager of Support Services, the Supervisor is responsible for the leadership and oversight of support programs within their portfolio in a manner which complies with provincial and federal legislation and standards. The focus of the work will be to ensure smooth operations and implement and establish systems that will ensure quality service delivery. Specific functions include providing effective program monitoring and implementation, handling day to day operational issues, supervising an interdisciplinary team.

The Supervisors are required to perform their duties in a manner consistent with the Mission, Vision and Values of Bruce Peninsula Association for Community Living, and to create a safe and supportive environment for all people supported and staff within the agency.

To succeed as a Supervisor, you will be able to demonstrate the ability to:

• Understand developmental disabilities, mental health and complex diagnoses.
• Monitor program operation in accordance with policies and procedures as well as compliance with funder regulations and standards
• In cooperation with management team identify and implement best practices that can be shared throughout the department.
• Support the staff teams in a timely and sensitive resolution of complaints and service provision issues.
• Support scheduling requirements for the program/agency
• Assist with the on-call duties on a rotational basis
• Submit summary reports as required
• Work collaboratively with other departments.
• Provide regular supervision and performance management of support staff
• Provide support for the recruitment and orientation of new employees in the agency
• Identify and manage risk issues relating to the program as they arise, ensure immediate follow up and reporting any material concerns to senior management
• Act in a leadership capacity in the development of community partnerships with other service providers and other community agencies to expand community integration opportunities
• Operate in an effective, efficient and person-centered manner to achieve the best outcomes
• Ensure adherence to all aspects of the Occupational Health & Safety Act and Fire Code for the department
• Build strong relationships with supported adults and their families/guardians
• Facilitate regular team meetings to ensure program compliance
• Participate in the development of Individual Service Plans and Positive Behavior Support Plans

The successful candidate will possess:

• Bachelors degree, Developmental Support Worker certification, or related qualifications
• A minimum of 3 years of supervisory experience in the developmental services or related sector. A combination of education and experience will also be considered.
• Knowledge and understanding of Person-Centered Planning, MCCSS compliance standards and other related legislative requirements.
• Demonstrated success in mentoring and coaching staff teams to achieve measurable outcomes
• Demonstrated ability to lead and model positive change in an environment
• Excellent communication skills
• Excellent skills in the use of technology and social media
• Have the ability to find creative and innovative solutions to challenging situations.
• Exhibit interpersonal skills that endorse good ethics and integrity.

Bruce Peninsula Association for Community Living is proud to be an equal opportunity employer, valuing, and respecting diversity. We are committed to inclusive, barrier-free recruitment and selection processes. We do not use artificial intelligence or automated decision-making tools in any part of our recruitment or hiring process. We will accommodate the needs of qualified applicants under the Human Rights Code and Accessibility for Ontarians Disability Act, in all aspects of the hiring process, upon request. We thank all applicants for their interest; however, only those being considered for an interview will be contacted.

Pay: $31.87 per hour

Benefits:

• Dental care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Ability to commute/relocate:

• Wiarton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Developmental Services Support Work: 3 years (required)
• supervisory: 3 years (required)

Licence/Certification:

• DSW or equivalent qualification (required)

Work Location: In person