Community Support Connections jobs in Waterloo, ON

About us: At A1-Global College, we understand that life doesn’t pause for education—that’s why we’ve built our philosophy around “Where Learning Fits Your Life.” As a Registered Private Career College in Mississauga, Ontario, we specialize in delivering high-impact, performance-based training in health care, business, and technology. Our small, instructor-led classes, flexible hybrid programs, and compassionate support staff empower students to achieve career success without compromising their other commitments.

Location: On Site - Waterloo Campus

Schedule: Monday - Friday, 10 am - 6 pm

Reports to: Director of Sales and Business Development

Start date: Immediate

About the role: We are looking for a driven, well-connected, and entrepreneurial Placement & Employer Relations Specialist to build and lead our graduate employment function from the ground up.

This is a unique opportunity for someone who thrives in ambiguity, enjoys building relationships, and wants to make a real impact on students’ lives and career outcomes. You will be the first dedicated resource in this role, meaning you will design the processes, forge the employer partnerships, and create the systems that will define this function for years to come.

There is clear potential for this role to grow into a leadership position as the team expands.

Key Responsibilities:

Employer Relations & Outreach

• Build and maintain a robust network of employer partners across KWC and surrounding regions, aligned with the needs of current and upcoming programs
• Proactively reach out to employers through meetings, site visits, job fairs, and community events to generate placement opportunities
• Serve as the primary point of contact for employer partners, delivering a consistently high standard of service and communication
• Negotiate and formalize placement agreements and memoranda of understanding with employer organizations

Graduate Placement & Employment Support

• Develop and manage a structured placement process for current student cohorts, ensuring strong placement rates and a high-quality experience for both students and employers
• Guide students through job matching, providing personalized support to align their skills and goals with employer needs
• Support students with resume preparation, interview coaching, and employment readiness throughout their program
• Track and report on placement outcomes, maintaining accurate and up-to-date records to measure success and identify gaps
• Follow up with graduates and employers post-placement to ensure satisfaction and address any issues promptly

Process Development & Operations

• Design and document placement workflows, employer onboarding processes, and student support protocols from scratch
• Develop policies, templates, and tracking systems to ensure consistency and quality across all placement activities
• Operate effectively in a fast-paced, evolving environment where flexibility and problem-solving are essential

Alumni Engagement

• Launch and manage an alumni relations program to maintain long-term connections with graduates
• Leverage alumni networks to generate employer referrals, mentorship opportunities, and community engagement
• Organize alumni events and communications to foster a strong sense of community and institutional loyalty

What You Bring

• 2–3 years of experience in employer relations, workforce development, or career services, ideally in a post-secondary or training environment
• Existing relationships with employers in the KWC region and surrounding regions, , particularly in healthcare or community services
• Proven ability to build processes from the ground up with minimal direction
• Strong interpersonal and communication skills with a service-oriented approach
• Ability to manage competing priorities with a high level of responsiveness and professionalism
• Comfortable working with CRM tools, spreadsheets, and digital communication platforms
• Proficiency in one or more additional languages is an asset
• Willingness to travel extensively within the region
• Based in the KWC region or immediate surrounding area

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Work Location: In person