Community Resource Coordinator jobs in Nova Scotia

Looking for more than a traditional property management role?

At HTNS, our Community Housing Coordinators do more than manage buildings—they help create thriving communities. This role combines resident relations, housing operations, community engagement, and problem-solving to support quality housing experiences for residents across Nova Scotia.

If you're passionate about people, housing, and making a meaningful impact, we'd love to hear from you.

About Us

The Housing Trust of Nova Scotia (HTNS) is a non-profit housing organization committed to creating and preserving quality, sustainable housing solutions across Nova Scotia. Through our workforce and mixed-income housing model, we create communities where residents can thrive while ensuring the long-term sustainability of our housing portfolio.

The Opportunity

Reporting to the Housing Advisor,

The Community Housing Coordinator supports the day-to-day operations of an assigned portfolio of residential communities.

This role works closely with residents and Resident Managers to help ensure communities are welcoming, well-maintained, and operating effectively. The successful candidate will work closely with the client experience coordinator, accounting and capital project teams to support exceptional resident experience and strong community outcomes.

Key Responsibilities

• Oversee the day-to-day operations of an assigned portfolio of residential communities.
• Build positive relationships with residents, Resident Managers, contractors, and community service partners.
• Conduct application review and placement processes, resident onboarding, and occupancy initiatives.
• Coordinate resident communications, notices, and community engagement activities.
• Conduct regular property inspections and identify operational or maintenance concerns.
• Work closely with contractors and service providers to ensure maintenance requests are addressed in a timely manner.
• Support tenant retention through responsive service and relationship management.
• Assist with move-ins, move-outs, and tenancy administration processes.
• Coordinate resident access and communications during maintenance and capital improvement projects.
• Ensure compliance with organizational policies, community standards, and Nova Scotia Residential Tenancies legislation.
• Provide regular updates to the Housing Advisor regarding community operations and resident concerns.

What We're Looking For

Education & Experience

• Post-secondary education in Property Management, Business Administration, Housing Management, Real Estate, Community Development, or a related field is considered an asset.
• 2-5 years of experience in residential housing, property management, community services, hospitality, customer service leadership, or a related field.
• Experience leading staff, contractors, or resident-facing teams.
• Experience coordinating multiple priorities in a fast-paced environment.
• Experience in non-profit, workforce housing, or non-market housing is considered an asset.
• Valid driver's license and ability to travel between communities as required.

Knowledge & Skills

• Strong communication, relationship-building, and conflict-resolution skills.
• Understanding of residential housing operations and resident service delivery.
• Knowledge of Nova Scotia Residential Tenancies legislation is considered an asset.
• Ability to build positive relationships with residents, staff, contractors, and community partners.
• Proficiency with Microsoft Office and property management software (Yardi experience is an asset).

Why Join HTNS?

At HTNS, you will play a key role in creating sustainable and vibrant housing communities. You will work alongside a passionate team committed to making a meaningful difference in the lives of residents while supporting the long-term success of our housing portfolio.

What Success Looks Like

The successful Community Housing Coordinator will:

• Support occupancy and tenant retention initiatives across the portfolio.
• Foster positive and engaged residential communities.
• Ensure timely and responsive resident service.
• Support strong maintenance and operational performance.
• Support Resident Managers in delivering positive resident experience.
• Contribute to the successful delivery of capital improvement projects.
• Support HTNS's transition toward a sustainable mixed-income housing model.

Location: HRM (travel in Nova Scotia communities when required)

Join us in building stronger communities through housing.

Pay: From $65,000.00 per year

Benefits:

• Casual dress
• Dental care
• On-site parking
• RRSP match

Work Location: In person