Community Mental Health jobs in Victoria, BC

Job description:

Beconnected Support Services

Beconnected Support Services is a multi-service organization serving the Greater Victoria community, dedicated to supporting individuals with diverse and complex needs to live with dignity, stability, and connection.

We are currently seeking a Community Outreach Worker to provide consistent, person-centered support to individuals with multiple complex needs (MCN). This role is ideal for someone who is empathetic, motivated, and committed to making a meaningful difference in the lives of people navigating complex life circumstances.

About the Role

As a Community Outreach Worker, you will build strong, trusting relationships and deliver community-based supports that promote stability and independence. You will work with individuals from diverse socio-economic backgrounds, particularly those who may be at risk or marginalized.

This is hands-on, impactful work that requires adaptability, sound judgment, and a non-judgmental approach.

Key Responsibilities

• Provide consistent outreach and support to individuals in the community
• Build respectful, trust-based relationships
• Support individuals in navigating systems such as:
• Housing and shelter services
• Healthcare, including mental health and substance use supports
• The criminal justice system
• Food security and employment resources
• Social and recreational opportunities
• Advocate for individuals while encouraging autonomy and long-term stability
• Document and monitor progress using person-centered planning tools

What You Bring

Qualifications:

• A Post-secondary education in a humanities or social services field, and/or
• Minimum 2 years of experience supporting marginalized individuals with diverse abilities

Knowledge, Skills & Abilities:

• Experience supporting individuals with developmental disabilities
• Strong organizational and project management skills
• Demonstrated leadership capability
• Ability to document, track, and evaluate individual progress
• Familiarity with positive behaviour support and harm-reduction approaches
• Ability to work both independently and collaboratively within a team

What We Value

• A respectful, non-judgmental approach to complex needs
• Strong interpersonal and communication skills
• Reliability, consistency, and accountability
• A commitment to inclusion and community impact

What We Bring

· Paid time off

· Extended health and dental insurance

· A community of support and job satisfaction

Requirements

• Valid Class 5 Driver’s License with a clean driver’s abstract
• Standard First Aid Certification (required upon hire)
• Clear Criminal Record Check
• Access to a reliable vehicle

Why Join Beconnected Support Services

• Be part of a mission-driven organization making a tangible difference in the community
• Competitive wage
• Flexible work schedule
• Work within a collaborative and supportive team environment
• Gain meaningful experience in complex care and community outreach
• Access to extended health and dental benefits (for eligible positions)
• Opportunities for ongoing learning and professional growth

Employment Details

• Job Types: Full-time, Part-time, Casual
• Work Location: In person (Greater Victoria)

To apply please send a resume and cover letter to workforce@beconnectedsupport.ca

Job Types: Full-time, Part-time, Casual

Pay: From $28.00 per hour

Benefits:

• Dental care
• Extended health care

Work Location: In person