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    • Relocation support for exceptional candidates.
    • The Manager will play a key leadership role in advancing family preservation, reunification, permanency planning,…
    • Support clients in accessing community resources, including housing, health services, legal supports, income assistance, and cultural supports.
    • The Supported Child Development Consultant works in conjunction with community service providers to facilitate the inclusion of children who require additional…
    • This is achieved by supporting a flexible and responsive delivery of service that incorporates the strengths of each individual in addition to their personal…
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    • Prior experience in customer service or financial services is an asset, as is experience completing cash transactions.
    • A high school diploma is required.
    • Develops, fosters and maintains collaborative partnerships with community partners and the organization’s leadership and support centre teams.
    • Employee perks including vehicle discounts and service pricing.
    • Maintain relationships with internal and external partners relating to workplace health,…
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    • Prior experience in customer service or financial services is an asset, as is experience completing cash transactions.
    • A high school diploma is required.
    • In collaboration with other Centre for Black Student Success staff and community partners, support students from neighbouring African Nova Scotian communities…
    • Attend Front Line Supervisor Development Programs to understand service design and support tools in order to plan and organize workflow.
    • Integrate inclusion strategies into workforce and community planning; engage organizations such as Labrador West Status of Women, RNC, and health services.
    • Provide ongoing family support and child protection services, including referrals to internal and external supports.
    • Job Types: Full-time, Permanent.
    • This role supports preventative maintenance contracts, service operations, emergency service calls, renovation projects, and customer service activities while…
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    • Attend Front Line Supervisor Development Programs to understand service design and support tools in order to plan and organize workflow.
    • This is a service-driven role with opportunities to grow through cross-selling and relationship development within an existing book of business.
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Job Post Details

Manager of Protection Services - job post

Sunchild Child & Family Services Society
Rocky Mountain House, AB•Hybrid work
From $80,000 a year - Permanent, Full-time

Job details

Pay

  • From $80,000 a year

Job type

  • Permanent
  • Full-time

Location

Rocky Mountain House, AB•Hybrid work

Benefits

Pulled from the full job description

  • Tuition reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Relocation assistance
  • Life insurance
  • Employee assistance program

Full job description

Lead Meaningful Change. Support Families. Build Stronger Communities.

Job Title: Manager of Protection Services

Reports to: Director of Protection Services

Location: Sunchild Child Nation, Rocky Mountain House, Sylvan Lake, Red Deer, AB

Department: Protection Department

Job Type: Full-time Permanent

About Sunchild Child and Family Services

Sunchild Child and Family Services (SCFS) is an Indigenous-led organization serving children, youth, and families across Treaty 6 Territory. Guided by the values of trust, compassion, collaboration, cultural identity, and self-determination, we are transforming child and family services through prevention, family preservation, and community-driven solutions.

At SCFS, we believe children belong in families, families belong in communities, and communities thrive when they have the resources and support needed to succeed.

We are proud to offer a progressive, supportive, and innovative workplace where employees are empowered to lead, grow professionally, and make a lasting impact in the lives of First Nations children and families.

Why Join Our Team?

This is more than a management position.

This is an opportunity to help shape the future of Indigenous child and family services while working alongside a passionate, supportive, and highly collaborative leadership team.

We understand that exceptional work happens when employees feel valued, respected, and supported. That is why we prioritize:

✔ Flexible and remote work opportunities

✔ Trauma-informed leadership and supervision

✔ Employee wellness and work-life balance

✔ Professional growth and career advancement

✔ Indigenous cultural learning and connection

✔ Collaborative decision-making

✔ Innovation and continuous improvement

✔ Meaningful work that creates lasting change

We are committed to fostering a psychologically safe workplace where people can bring their authentic selves to work and thrive both personally and professionally.

Position Overview

Reporting to the Director of the Protection Services Department, the Manager of Protection Services provides leadership, coaching, and operational oversight to a multidisciplinary team dedicated to supporting children, youth, families, caregivers, and communities.

The successful candidate will champion trauma-informed, culturally grounded, and strengths-based practice while supporting staff to achieve positive outcomes for children and families.

This role is responsible for fostering excellence in practice, supporting staff development, strengthening service delivery, and ensuring compliance with legislative and professional standards.

The Manager will play a key leadership role in advancing family preservation, reunification, permanency planning, and community-based supports that keep children connected to their families, cultures, and communities whenever safely possible.

Our Approach

At SCFS, we recognize the impacts of intergenerational trauma, colonial systems, and historical inequities experienced by Indigenous families.

Our practice is rooted in:

· Trauma-informed care

· Cultural safety and humility

· Family-centered practice

· Strengths-based intervention

· Prevention-first approaches

· Community collaboration

· Self-determination and Indigenous leadership

We are looking for a leader who shares these values and can inspire others to deliver compassionate, responsive, and culturally grounded services.

Work Model: Hybrid / Various Locations

SCFS recognizes the importance of flexibility in today’s workplace.

This position offers a combination of remote work, community engagement, and occasional travel. Candidates located throughout Alberta are encouraged to apply.

Regular virtual collaboration, leadership meetings, and field engagement ensure strong connections with teams while maintaining flexibility and work-life balance.

What We Offer

Competitive Package

· Competitive salary based on education and experience

· Employer-paid benefits

· Pension and RRSP matching opportunities

· Retention incentives

· Paid professional development

· Tuition assistance

· Wellness initiatives

· Employee Assistance Program

· Generous vacation and paid time off

· Flexible scheduling

· Remote and hybrid work opportunities

· Travel reimbursement and allowances

· Relocation support for exceptional candidates

Professional Growth

At SCFS, we invest in our people.

Employees have opportunities to:

· Advance into senior leadership positions

· Participate in provincial and national engagements

· Attend conferences and training

· Build expertise in Indigenous child and family services

· Contribute to innovative program development

· Help shape organizational strategy and future growth

To apply or request additional information, please contact:

Trena Raketti Human Resources Specialist Sunchild Child and Family Services

Email: trena.raketti@sunchildcfs.ca Phone: 403.844.7135

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Should you require accommodation during any stage of the recruitment process, please contact Human Resources, and we will work with you to meet your needs.

Job Types: Full-time, Permanent

Pay: From $80,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Relocation assistance
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Wellness program

Education:

  • Bachelor's Degree (required)

Licence/Certification:

  • Delegation (required)

Work Location: In person

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