jobs in Cold Lake, AB

Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth daily operations within our office. The ideal candidate will have strong communication skills, proficiency in office software, and experience in handling multi-line phone systems. Prior experience in medical or dental offices is a plus, but not required. This position offers an opportunity to contribute to a welcoming environment while developing valuable administrative skills.

Duties

• Greet visitors and clients with professionalism and courtesy
• Manage multi-line phone systems, directing calls efficiently and courteously
• Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
• Perform data entry with accuracy, including updating patient or client records
• Handle filing, record keeping, and document management tasks
• Assist with billing, bookkeeping, and basic QuickBooks entries as needed
• Support administrative functions such as proofreading documents and preparing correspondence
• Maintain a clean and organized front desk area to promote a welcoming atmosphere
• Provide excellent customer service by addressing inquiries promptly and professionally
• Support medical or dental office operations by managing patient check-in/check-out processes if applicable

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Strong computer skills with the ability to learn new software quickly
• Experience with data entry, filing systems, and clerical duties
• Excellent customer service skills with professional phone etiquette
• Ability to handle multi-line phone systems efficiently
• Organizational skills with attention to detail and accuracy in proofreading and data management
• Previous office experience preferred; medical or dental office experience is a plus
• Knowledge of QuickBooks or bookkeeping is advantageous
• Strong typing skills for efficient data entry and correspondence management
• Ability to work independently while managing multiple tasks effectively

This position plays a key role in maintaining the efficiency of our office operations while providing outstanding support to clients and team members alike.

Work Location: In person