Skip to main content
Post your resume and find your next job on Indeed!

Clinical Support Specialist jobs

Sort by: -
    • ADP technician support for Mobility devices.
    • Assist pharmacists with prescription preparation tasks under supervision including labeling, packaging and workflow…
  • View similar jobs with this employer
    • Lead or support the redesign of clinical workflows to integrate digital health tools effectively.
    • Ensure interoperability between clinical information systems…
    • Excellent communication and interpersonal skills to liaise with clinical staff as necessary.
    • Reviewing care plans and discharge plans to assess the clients…
    • Comprehensive knowledge of pathophysiology biomedical sciences information sciences and technology and integration of clinical and financial information.
  • View similar jobs with this employer
    • Ongoing clinical and product training.
    • Provide personalized follow-up, education and ongoing support to users.
    • Competitive base salary plus performance bonus.
    • In this role, you will provide product education, training, and ongoing clinical support for our anesthesia and ventilation product lines.
    • Provide rigorous, patient-centered support tailored to each individual's diagnosis, ensuring proper treatment within a welcoming, supportive, and low-pressure…
    • Full Administrative Support – Our administrative team provides full service client care and administrative support for our clinicians.
    • Modern Telecare: Deliver remote support and virtual consultations to keep our patients supported online.
    • Zero Sales Pressure: No aggressive KPIs or sales…
    • Collaborate with cross-functional teams, including marketing and customer support, to ensure seamless customer experiences.
    • The role of the Quality Improvement team is to support clinical teams in initiating and sustaining quality improvement work, and in developing skills to carry…
    • Serve as the clinical escalation point for complex nursing practice, scope-of-practice, and clinical judgement issues.
    • Demonstrated advanced clinical reasoning and decision-making skills.
    • Ability to effectively utilize community resources and support to meet the needs of…
  • View similar jobs with this employer
    • Their practice and clinical approach through shall support the capacity building of LTCH staff ; coaching, mentoring and modeling strategies and interventions…
    • Excellent assessment, critical thinking and clinical decision-making skills.
    • Assist providers in identifying the most appropriate community, hospital and…
Get e-mail updates for the latest Clinical Support Specialist jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

health education
remote patient care coordinator
tech support
clinical coordinator
clinical manager
clinical research
health

Career Resources:

Clinical Home Healthcare & Pharmacy Support Specialist
Total Health Pharmacy & Home Health Care Centre
17725 Yonge Street, Newmarket, ON L3Y 7C1
$36 an hour
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$36 an hour

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Vision care
Dental care
Life insurance
Store discount
Casual dress
Extended health care
On-site parking

Full job description

Job Overview

We are seeking a Clinical Home Healthcare & Pharmacy Support Specialist to perform a dual role supporting both home healthcare services and regulated pharmacy operations within a community pharmacy that is also an Assistive Devices Program (ADP) authorized home healthcare vendor.

Because the pharmacy provides both regulated pharmacy services and specialized home healthcare medical device services, candidates must have experience in a community pharmacy environment AND demonstrated practical experience or training in home healthcare, including patient assessment, measurement, or medical device support.

This position is not suitable for candidates with experience in only one area. The successful candidate must be able to support pharmacy workflow under pharmacist supervision while also assisting patients with the assessment, fitting, and documentation of home healthcare products and medical devices.

Duties and Responsibilities

Home Healthcare and Medical Device Support

  • Conduct patient assessments prior to recommending compression garments, braces, mastectomy prosthetics, wound care supplies, and continence products
  • Take accurate anatomical measurements to determine appropriate product sizing and therapeutic suitability
  • Assist patients with the selection, fitting, and adjustment of compression garments, lymphedema products, and mastectomy prostheses
  • Educate patients and caregivers on the proper use, care, and maintenance of medical devices and home healthcare equipment

Assistive Devices Program (ADP) Documentation

  • Prepare and submit Assistive Devices Program (ADP) documentation and claims for eligible medical devices
  • Maintain accurate documentation in accordance with OCP and Ministry of Health standards
  • Ensure patient confidentiality and regulatory compliance

Interdisciplinary Healthcare Collaboration

  • Communicate with pharmacists, pharmacy technicians, physicians, nurse practitioners, occupational therapists, and physiotherapists regarding patient care needs
  • Support continuity of care by coordinating product recommendations and documentation with the healthcare team
  • Ensure patient confidentiality and compliance with applicable healthcare regulations and privacy standards

Pharmacy and Operational Support

  • Assist pharmacists with prescription preparation tasks under supervision including labeling, packaging and workflow support
  • Operate pharmacy automation and compliance packaging equipment such as BD SynMed, McKesson PacMed/PacVision, ScriptPro, or similar pharmacy automation systems
  • Maintain accurate patient documentation in accordance with Ontario College of Pharmacists and Ministry of Health standards

Administrative and Patient Service Support

  • Process patient orders and documentation for medical devices and pharmacy services including rental and supply coordination where applicable
  • Assist with billing and reimbursement processes involving private insurance plans and provincial programs such as Ontario Drug Benefit, ODSP, OW, IFHP, and Trillium Drug Program
  • Provide patient-focused service and support to individuals and caregivers in a healthcare setting, including individuals with disabilities or complex care needs

Requirements

Education

  • Completion of a Pharmacy Assistant or equivalent pharmacy assistant training and experience.
  • Completion of structured training in compression therapy, mastectomy fitting, wound care, or continence support

Experience

Pharmacy Experience (Required)

  • Experience working in a community or retail pharmacy environment
  • Experience supporting prescription processing and pharmacy workflow under the supervision of a pharmacist
  • Experience using a pharmacy management system (such as Kroll/Telus Health Solutions or similar)
  • Experience assisting with medication packaging, dispensing workflow, and pharmacy automation systems

Home Healthcare Experience (Required)

  • Experience assisting patients with home healthcare products or medical devices such as compression garments, braces, wound care supplies, continence products, mobility devices, or similar therapeutic products
  • Experience providing patient instruction on the use and care of medical devices or therapeutic products
  • Experience supporting documentation or reimbursement processes for healthcare products or programs, such as the Assistive Devices Program (ADP)

Certifications and Training

PHARMACY-BASED TRAINING

  • Completed/currently enrolled in a Canadian Pharmacy Assistant/Technician Course
  • Good working knowledge of the Pharmacy Management System Kroll/Telus Health Solutions, including prescription entry, data verification and drug packaging
  • Experience operating pharmacy automation and compliance packaging equipment, such as BD Synmed Automation Machine, McKesson PacMed and PacVision machines, and ScriptPro Vial-Filling machine
  • Basic Level A Compounding Training

HOME HEALTH CARE BASED TRAINING

  • Training or experience assisting patients with medical devices, compression products, or home healthcare equipment
  • Customer Service for Vulnerable Population and those with Disabilities (Accessibility Training)
  • Certification in compression therapy, mastectomy fitting and/or lymphedema fitting
  • ADP technician support for Mobility devices
  • Knowledge of wound care, ostomy and continence products

CUSTOMER SERVICE / ADMINISTRATIVE / HEALTHCARE BILLING (ADP, INSURANCE) & SPECIAL REIMBURSEMENT TRAINING

  • Training/Knowledge on 3 party insurance reimbursement programs including private insurance, Federal Programs (IFHP) and Provincial Drug Programs (Ontario Drug Benefit, ODSP/OW/Trillium)
  • Familiarity with POS systems and integration with accounting software (e.g., Quickbooks)
  • Heartland PCAmerica Cash Register Express POS, including Rental Tables, Pricing Tables, Quotes, Work Orders, and Invoicing
  • Working knowledge of Financial Support Streams and experience with Patient Support Programs, Charities and Federal and Provincial Government Support Programs

Language

  • English – proficient reading and writing

Work Setting

  • Community pharmacy
  • ADP-authorized home healthcare vendor
  • Multidisciplinary healthcare environment (Medical Clinic, Physiotherapy & Rehab)

On site

  • Work must be completed on site. Remote work is not available.

Supervision

  • May assist with training and coordinating the work of healthcare support staff or pharmacy assistants

Benefits

  • Optional group health and dental benefits plan available, with premiums shared 50% by employer and 50% by employee
  • Free Parking Available

Job Types: Full-time, Permanent

Pay: $36.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care

Application question(s):

  • Do you have experience as a Pharmacy Assistant?
  • Do you have experience with Home Health Care , specifically ADP? Specify.
  • Are you a Canadian citizen, permanent resident, or hold a temporary work permit? Specify.
  • Are you available to work with this general schedule -Mon 10am-6pm, Fri 9am-5pm, Sat 9am-5pm, Sun 10am-4pm?

Work Location: In person

Let Employers Find YouUpload Your Resume