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    • Monitor messages and emails from clients to support client communication.
    • We offer health and dental benefits as well as a uniform allowance and staff discounts…
    • Provide additional administrative support where needed.
    • Assist providers in managing clinics social media page.
    • Marketing and sales experience is an asset.
    • 6 months to 1 year dental clinic experience is preferred.
    • We are open to making this a permanent position for the right candidate.
    • Provide crisis intervention: This includes being available to residents and providing support and assistance as needed.
    • High school diploma or equivalent.
    • Assisting with other duties as assigned to support the efficient operation of the clinic.
    • Supporting physicians, midwives, nurses, and clinic staff with…
    • Maintaining a clean, organized, and professional clinic environment.
    • Greeting and welcoming patients and families.
    • Processing payments and administrative tasks.
    • Collaborate with clinicians and administrative staff to deliver an exceptional patient experience.
    • The successful candidate will demonstrate professionalism,…
    • Collaborate with healthcare providers and staff to ensure efficient clinic operations.
    • This role is essential in providing administrative support within a busy…
    • General administrative and clinic support duties.
    • Answering phones and managing clinic communications.
    • Stable, full-time role in a busy clinic.
    • Responsible for various reports and administrative duties within the clinic.
    • Communicate with the Toronto office / staff on regular basis.
    • Working closely with the Medical Director, you'll coordinate the day-to-day operations of the clinic, provide frontline supervision and support to the Medical…
    • Develop a robust client base through clinic referrals;
    • Offer case management support, coordinating multiple service avenues when necessary;
    • Develop a robust client base through clinic referrals;
    • Offer case management support, coordinating multiple service avenues when necessary;
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    • Schedule appointments for physicians and nursing staff.
    • Excellent customer service and communication skills.
    • Proficiency with Microsoft Office (Word, Outlook,…
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    • Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care…
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Job Post Details

Client Care Representative - job post

Almonte Veterinary Services
10 Industrial Dr, Almonte, ON
$21–$24 an hour - Permanent, Full-time

Job details

Pay

  • $21–$24 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Evening shift

Location

10 Industrial Dr, Almonte, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Extended health care

Full job description

Job Summary

We are a growing mixed animal practice, with a busy orthopedic referral team. We are located in Almonte, just 20 minutes west of Ottawa. We are looking for an experienced Veterinary Receptionist/Client Care Representative, but are willing to help teach on the job. Our reception staff are the front facing part of our team, and are a critical part in making sure that clients and pets are comfortable in the clinic. We are looking for someone who is comfortable with client communication, has a positive attitude and is able to multi-task and prioritize within a team setting. We are looking to fill a full time position, with the occasional weekend and a regular evening shift. We offer health and dental benefits as well as a uniform allowance and staff discounts on veterinary care.

Responsibilities

  • Answer phone calls as they come in and coordinate with veterinarian as needed
  • Monitor messages and emails from clients to support client communication
  • Schedule appointments, set up patient files, and add communication to files
  • Check in patients and coordinate patient movement into exam rooms
  • Provide excellent customer service by communicating effectively with pet owners regarding their pets’ care.

Experience

  • Previous experience within a veterinary clinic, in the medical field, or through a Veterinary Assisstant program is strongly preferred, but we are able to teach on the job as needed.
  • Strong interpersonal skills to interact positively with both animals and their owners.
  • Ability to work collaboratively within a team environment while also being self-motivated.

Join us in making a difference in the lives of animals while working alongside a team of dedicated professionals!

Job Types: Full-time, Permanent

Pay: $21.00-$24.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Application question(s):

  • What amount of animal experience do you have?

Work Location: In person

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