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Clinic Receptionist jobs in Oakville, ON

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Front Desk Receptionist/Office Manager
Meridian Massage & Physiotherapy
1515 Rebecca Street, Oakville, ON L6L 1Z8
$20–$25 an hour
Full-time
Apply now

Job details

$20–$25 an hour
Full-time
1515 Rebecca Street, Oakville, ON L6L 1Z8

Full job description

Job Description:

Front Desk Receptionist / Clinic Administrator

We strongly prefer candidates who live in OAKVILLE or BURLINGTON, although qualified applicants from surrounding areas are welcome to apply.

Looking to start: Third or Fourth week of September

We are a well-established multidisciplinary healthcare clinic in Oakville, proudly serving the community since 2011, and are seeking a friendly, reliable, and organized Front Desk Receptionist / Clinic Administrator to join our team.

The ideal candidate will have previous experience working in a massage therapy, physiotherapy, chiropractic, or other healthcare clinic. Experience with Jane App and insurance billing is highly preferred.

Strong preference in Oakville or Burlington applicants. Local applicants from surrounding areas will be considered.

Responsibilities:

- Greet and welcome patients, clients, and visitors in a friendly and professional manner

- Answer phone calls, respond to inquiries, take messages, and assist patients with bookings

- Schedule, confirm, reschedule, and manage patient appointments using Jane App

- Check patients in and out and maintain accurate patient information

- Process payments and issue receipts

- Perform direct billing and insurance claims through TELUS Health, ProviderConnect, and other insurance portals

- Communicate professionally with patients, therapists, insurance companies, and other healthcare providers

- Perform general administrative duties, including filing, scanning, email correspondence, and data entry

- Help maintain a clean, organized, and welcoming reception and clinic environment

- Support therapists and clinic management with day-to-day operations

- Assist with clinic social media, including Facebook, Instagram, and website updates

- Assist with basic marketing and promotional activities when needed

Qualifications:

- Previous experience in a massage therapy, physiotherapy, chiropractic, or multidisciplinary healthcare clinic is strongly preferred

- Experience with Jane App is a strong asset

- Experience with TELUS Health, ProviderConnect, and insurance direct billing is highly preferred

- Strong customer service and communication skills

- Strong organizational skills and attention to detail

- Comfortable working with computers, email, online booking systems, and basic office software

- Ability to multitask and prioritize in a busy clinic environment

- Reliable, punctual, responsible, and able to work independently

- Professional and friendly when communicating with patients and healthcare practitioners

- Social media or marketing experience is an asset

What We Are Looking For:

We are looking for someone who is not only capable of handling front desk responsibilities, but who is also interested in becoming a dependable long-term member of our clinic team. The successful candidate should be proactive, organized, comfortable solving day-to-day problems, and committed to providing excellent patient service.

To Apply:

Please submit your resume through Indeed or our clinic email. Candidates with previous healthcare clinic experience, particularly experience with Jane App and insurance direct billing, are encouraged to apply.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $20.00-$25.00 per hour

Expected hours: 38.0 – 45.0 per week

Flexible language requirement:

  • French not required

Application question(s):

  • Are you located in Oakville/Burlington?

Experience:

  • Office management: 2 years (preferred)

Work Location: In person

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