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Clinic Medical jobs in Cambridge, ON

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    • Help maintain consistent administrative practices across clinic services.
    • Experience using Jane App or other electronic medical record systems.
    • Open new business through targeted prospecting within medical aesthetics clinics, dermatology offices, and professional skincare environments.
    • Maintain quality service by following clinic protocols.
    • Discussing medical grade skin care and making treatment plans.
    • Aesthetic nursing: 2 years (required).
    • Minimum 3 years of Medical Aesthetician experience in a medical dermatology setting or medical spa.
    • Maintain quality service by following clinic protocols.
    • Provide medical support to operations.
    • If you already have a medical degree and an unrestricted licence to practise family medicine in a Canadian province or…
    • Modern clinic with advanced technologies and premium product lines.
    • Previous experience in a medical or clinical aesthetic setting preferred.
    • Have experience in medical devices, rehabilitation, physiotherapy, orthopaedics, clinic supplies or another complementary healthcare market.
    • Medical aesthetics: 2 years (preferred).
    • Develop and manage a portfolio of clinic and physician accounts across Ontario.
    • Proficient in using phone systems and electronic medical records software (experience with Tracker is a plus).
    • Process patient check-in and check-out.
    • General clinic upkeep to keep our clinic clean and sparkling.
    • Keep the clinic moving smoothly*.
    • Listen carefully to client concerns, assess urgency, and…
    • If you already have a degree in Dentistry from a recognized Canadian university and a valid licence to practise Dentistry in a Canadian province or territory,…
    • Manage urgent triage and perform clinical decision-making for outpatient clinic visits.
    • Strong clinical acumen in electrocardiogram (ECG) interpretation,…
    • Healthcare, medical office or private-clinic experience strongly preferred.
    • Ensure established clinic procedures are followed consistently and accurately.
    • Obtain external medical records and patient authorizations as needed for specialist referrals.
    • Experience working with EPIC or other electronic medical record…
    • Experience as a dental or medical assistant.
    • Familiarity with vision testing or medical diagnostic equipment.
    • Dental assistants or medical assistants looking…
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Job Post Details

Clinic Administrator
Kitchener, ON N2G 1G4
•
Hybrid work
$20–$30 an hour
Part-time, Full-time

Job details

$20–$30 an hour
Flexible schedule, On-site parking
Part-time, Full-time
Hybrid work in 944 King Street West, Kitchener, ON N2G 1G4

Full job description

We're Hiring! Part-Time Clinic Administrator

The Rooted Space Wellness Centre

Position: Part-Time Clinic Administrator
Location: The Rooted Space Wellness Centre
Hours: Part-time, with the potential to transition into a full-time position as the clinic grows
Compensation: Based on experience

About The Rooted Space

The Rooted Space Wellness Centre is an integrative mental health and wellness clinic dedicated to supporting emotional, psychological, physical, and holistic well-being.

Our multidisciplinary team offers psychotherapy, complementary medicine, and wellness services, including innovative approaches such as NeurOptimal® Neurofeedback and Psychedelic-Assisted Psychotherapy.

We are committed to creating a welcoming, inclusive, and compassionate environment where individuals feel supported throughout their healing journey.

We are seeking a warm, organized, proactive, and detail-oriented Part-Time Clinic Administrator to support the day-to-day operations of our growing wellness centre.

About the Role

The Clinic Administrator plays an essential role in supporting the client experience, coordinating administrative processes, and ensuring the smooth operation of the clinic.

This position requires someone who can work independently, demonstrate initiative, maintain strong attention to detail, and confidently manage competing priorities.

This is initially a part-time position, with the potential to grow into a full-time role as the clinic continues to expand. We are looking for someone interested in growing alongside the clinic and contributing to its long-term development.

Key Responsibilities

Client Care & Communication

  • Create a warm, welcoming, and professional experience for clients, both in person and virtually.
  • Respond to telephone calls, emails, voicemails, and general inquiries in a timely and compassionate manner.
  • Support new client inquiries, intake processes, registration, and appointment coordination.
  • Assist clients with scheduling, cancellations, rescheduling, and follow-up appointments.
  • Provide clear information about clinic services, administrative procedures, and next steps.
  • Demonstrate sensitivity, discretion, and professionalism when communicating with clients experiencing mental health challenges.

Clinic Administration & Operations

  • Manage practitioner schedules, appointment bookings, and clinic calendars using Jane App.
  • Maintain accurate and confidential client records, intake documentation, and electronic health information.
  • Process payments, prepare invoices and insurance receipts, and assist with accounts receivable.
  • Coordinate administrative correspondence, documentation, and record management.
  • Monitor office supplies, inventory, and general operational needs.
  • Support the preparation and organization of treatment rooms, group spaces, and shared clinic areas.
  • Maintain a clean, organized, and welcoming environment in accordance with clinic policies and infection prevention practices.

Clinical Program & Practitioner Support

  • Provide administrative coordination for psychotherapy, wellness services, and specialized treatment programs.
  • Assist with preliminary intake documentation, consent forms, scheduling, and client communications.
  • Support administrative workflows related to NeurOptimal® Neurofeedback and Psychedelic-Assisted Psychotherapy.
  • Coordinate referrals, consultations, and follow-up communications with clients and external healthcare providers.
  • Support communication and scheduling between therapists, nurses, medical professionals, and other members of the multidisciplinary team.
  • Assist with practitioner onboarding, meetings, workshops, group programs, and wellness events.

Systems & Operational Development

  • Assist with developing, implementing, and maintaining administrative procedures and workflows.
  • Identify opportunities to improve efficiency, communication, and client experience.
  • Support the organization of clinic policies, operational documents, and administrative resources.
  • Help maintain consistent administrative practices across clinic services.
  • Take initiative in addressing day-to-day operational needs and supporting clinic growth.

Qualifications & Skills

Required Qualifications

  • Previous experience in an administrative or client-facing role, preferably within healthcare, mental health, or wellness.
  • Strong organizational, time-management, and multitasking abilities.
  • Excellent written and verbal communication skills.
  • A compassionate, professional, and client-centred approach.
  • Ability to work independently, exercise sound judgment, and take initiative.
  • Strong attention to detail, accuracy, and problem-solving skills.
  • Proficiency with computers, scheduling platforms, and digital administrative systems.
  • Understanding of professional boundaries, confidentiality, and the importance of protecting personal health information.
  • Ability to work collaboratively with a multidisciplinary team.
  • Flexibility and adaptability in a growing clinical environment.
  • Commitment to inclusive, culturally sensitive, and trauma-informed interactions.

Additional Assets

  • Post-secondary education or certification in Medical Office Administration, Healthcare Administration, or a related field.
  • Experience using Jane App or other electronic medical record systems.
  • Familiarity with Ontario's Personal Health Information Protection Act (PHIPA).
  • Experience with medical billing, insurance receipts, referrals, and clinical documentation.
  • Familiarity with psychotherapy, mental health services, and integrative wellness approaches.
  • Interest in or experience with NeurOptimal® Neurofeedback and Psychedelic-Assisted Psychotherapy.
  • Experience supporting specialized clinical programs or multidisciplinary healthcare teams.
  • An interest in continued learning and professional development within emerging mental health and wellness approaches.

What We Offer

  • A supportive, collaborative, and welcoming work environment.
  • Flexible part-time hours, with the potential to transition into full-time employment as the clinic grows.
  • The opportunity to take on increased responsibilities and grow professionally within the organization.
  • The opportunity to contribute to a growing integrative mental health and wellness centre.
  • Exposure to innovative and holistic approaches to mental health and healing.
  • Opportunities to contribute to administrative systems, clinic development, and operational improvements.
  • Meaningful work supporting clients, practitioners, and the broader community.

Who Would Thrive in This Role?

We are looking for someone who is more than organized and efficient. We value someone who genuinely enjoys helping people, understands the importance of compassionate communication, and recognizes that the administrative experience is an important part of a client's care.

The ideal candidate is naturally proactive, resourceful, adaptable, and comfortable taking ownership of their responsibilities.

They enjoy creating structure, improving systems, and contributing to a positive environment where both clients and practitioners feel supported.

Most importantly, they share our commitment to compassionate, collaborative, and whole-person care.

How to Apply

If you are passionate about supporting mental health and wellness and would enjoy being part of a collaborative and growing clinic, we'd love to hear from you!

Please submit your resume and a brief cover letter outlining your relevant experience and interest in the position to info@therootedspace.ca

Website: www.therootedspace.ca

Pay: $20.00-$30.00 per hour

Expected hours: 10.0 – 20.0 per week

Benefits:

  • Flexible schedule
  • On-site parking

Work Location: Hybrid remote in Kitchener, ON N2G 1G4

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