Client Delivery Director jobs

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.

We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.

Your impact

As a Director of Strategic Client Partnerships, you will own a portfolio of enterprise client relationships and help clients translate AI workforce development into measurable business impact. You will be the strategic partner who understands the client's business, maps the stakeholder landscape, identifies what value looks like, and mobilizes Correlation One teams to deliver against it.

This is a strategic account ownership role with delivery accountability. You will build trusted relationships with senior stakeholders, shape account strategy, manage renewal and expansion risk, and turn client goals into clear roadmaps, operating plans, and growth opportunities.

You will own client outcomes from strategy through execution. That includes understanding the client's business priorities, keeping complex workstreams moving, identifying risks before they escalate, and spotting where Correlation One can expand the relationship through additional programs, services, pilots, or enterprise-wide adoption.

This role is ideal for someone who is equal parts strategic account leader, executive relationship builder, commercial thinker, and cross-functional operator.

A day in the life

• Own the executive relationship map for enterprise clients, building trust with economic buyers, senior sponsors, program owners, and cross-functional stakeholders.
• Build and manage strategic account plans that connect client priorities, program delivery, value realization, renewal health, and expansion opportunities.
• Orchestrate cross-functional teams across learning, program operations, product, marketing, analytics, sales, and leadership to deliver against client commitments and business outcomes.
• Anticipate delivery, adoption, stakeholder, renewal, and expansion risks. Create clear mitigation plans and drive internal accountability before issues become client escalations.
• Lead client check-ins, executive updates, and business reviews that translate program data, client feedback, and business context into decisions, next steps, and a clear value story.
• Identify renewal, upsell, cross-sell, and expansion opportunities by understanding the client's business goals and shaping the right Correlation One solution around those goals.
• Create repeatable account-management practices, including stakeholder maps, account plans, transition templates, executive business review formats, value measurement tools, and renewal/expansion playbooks.
• Track and report on the metrics that matter: client health, stakeholder engagement, program quality, learner adoption, business impact, renewal risk, expansion readiness, and account growth.
• Partner with Sales and Growth leadership on commercial strategy, SOW development, renewal planning, and expansion sequencing.

Your expertise

• 8 to 12+ years of experience in strategic account management, enterprise client success, consulting, business transformation, workforce transformation, or complex program delivery.
• Proven ability to own complex enterprise relationships from strategy through execution, including stakeholder management, delivery oversight, value realization, renewal health, and expansion planning.
• Exceptional relationship-building skills with enterprise-level stakeholders,
• Strong executive communication skills, with the ability to turn complex information into clear narratives, crisp recommendations, and actionable next steps.
• Ability to drive alignment across internal teams without relying on formal authority. You know how to create momentum, clarify ownership, and keep people moving toward the client outcome.
• Strong business judgment and organizational acumen with the ability to prioritize competing initiatives, manage risk, navigate ambiguity, and balance near-term delivery with long-term account growth.
• A consultative and commercial mindset, with the ability to identify expansion opportunities, shape a point of view, and earn the right to the next client problem through excellent delivery and trusted-advisor credibility.
• Experience and interest in workforce development, digital transformation, education, Artificial Intelligence, and technology sectors preferred.

Where you are

This role is remote and should be located in Canada, compatible with the EST time zone. We are headquartered in New York City with office space in Midtown Manhattan.

How we support our people

• Insurance or subsidies based on country
• Unlimited Time Off
• Company-paid holidays
• Official company-wide week long holiday for the last week in December
• Access to free data skills training through our programs
• A company culture that empowers individuals and embraces diversity through its core mission

The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. The base salary band for this role in Canada is C$165,000 to C$195,000. The range only reflects the base salary and does not reflect bonus or benefits. The role offers a combination of base salary and variable compensation.

Correlation One's Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com.

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