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Clerical Medical Office jobs in Halifax, NS

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Dental Administrator/Treatment Coordinator
Sackville Dental Centre
453 Sackville Dr, Lower Sackville, NS B4C 2S1
Permanent, Full-time
Apply now

Job details

Pay information not provided
Paid time off, Vision care, Dental care, RRSP match, Extended health care, On-site parking
Permanent, Full-time
453 Sackville Dr, Lower Sackville, NS B4C 2S1

Full job description

Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, proficiency in dental office software, and a friendly demeanor to ensure a positive patient experience. Prior dental experience is preferred to effectively handle the responsibilities of this position.

Responsibilities

  • Greet patients warmly and efficiently manage patient check-in and check-out processes
  • Schedule, confirm, and reschedule appointments using dental practice management software (We use Power Practice)
  • Answer multi-line phone systems promptly and professionally, directing calls as needed
  • Manage patient records accurately within electronic medical records systems
  • Verify insurance information and assist with billing inquiries
  • Collect payments and explain treatment plans to patients
  • Maintain a clean and organized front desk area
  • Assist with administrative tasks including filing, data entry, and correspondence
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times

Skills

  • Proven experience as a Dental Receptionist is a MUST
  • Proficiency with dental practice management software (We use Power Practice)
  • Strong knowledge of dental terminology and electronic medical records management
  • Excellent communication skills, both verbal and written
  • Ability to handle multi-line phone systems efficiently under pressure
  • Strong organizational skills with attention to detail
  • Ability to work independently and as part of a team in a fast-paced environment

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care.

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person

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