Clerical Administration Support jobs

Canadian Locators Inc. is an established utility locating company that has been in the damage prevention industry for over 22 years. Our organization works closely with utility clients in Alberta, British Columbia, and Ontario through services such as Utility Safety Partners (Previously called “One Call”). Currently, our group of companies provides a comprehensive suite of pre-engineering services including locates, mapping, surveying, geophysical services, fiber optic splicing, and proprietary technology solutions.

Canadian Locators Inc. is currently seeking a bright, enthusiastic, and reliable candidate to join our team as an Administrative Assistant. This entry-level position requires high energy, attention to detail, a strong work ethic, exceptional telephone manners, solid computer skills, and a strong sense of personal accountability and responsibility.

This role’s objective is to support the dispatch and monitoring of field staff to ensure satisfactory levels of production. Rescheduling the tickets . Work closely with field staff utility locators and Field Operations Managers (FOMs) and provide administrative support to meet contract requirements. Apply existing policies in conjunction with critical thinking skills and professional judgment to perform staff audits and realize cost efficiencies.

Administrative Assistant

Position Summary:

The Administrative Assistant coordinates communication between clients and field personnel, ensuring timely and accurate deployment to routine and emergency job sites. The role involves receiving and assessing requests, relaying clear information to field teams, and maintaining communication logs in accordance with company procedures. The Administrative Assistant also responds to inquiries and escalates issues to the Field Operations Manager when required.

Duties and Responsibilities:

• Arrange and co-ordinate seminars, conferences, etc.
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Organize and manage digital and physical documents related to utility locating jobs, contracts,
• Generate reports on Project Progress, and other relevant metrics as requested by management.
• Use software tools and spreadsheets to compile and present data.
• permits, and safety compliance records
• Supervise office and volunteer staff

Required Skills/Abilities:

• Strong organizational and multitasking skills
• Excellent interpersonal skills with the ability to work collaboratively in a team environment
• Strong critical thinking and problem-solving abilities
• Ability to accurately understand and interpret data and information
• Proficient computer skills
• Basic geographical knowledge of the service area or map-reading ability
• Willingness to assist and support team members as needed
• Demonstrates professionalism, ethics, and integrity in all job responsibilities

Required Qualifications:

• Post-Secondary Education: College Diploma or higher in business administration, office management, or a related field
• Familiarity with database management and CRM systems
• Prior experience in an administrative or clerical role, preferably in a corporate setting
• Advanced skills in Microsoft Office Suite and other relevant software applications
• Knowledge of utility locating, or related industries is a plus but not mandatory.
• Prior dispatch experience would be considered an asset.

Canadian Locators Inc. is an equal opportunity employer that is committed to fostering a respectful and diverse work environment, free from harassment and violence of any kind. We do not discriminate based on gender, visible minority, religion, indigenous status, disability, or any other protected status or group.

We thank all applicants for their interest in our organization, but only those candidates selected for interviews will be contacted.

Job Types: Full-time, Permanent

Pay: From $26.80 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance

Ability to commute/relocate:

• Markham, ON L3R 3L4: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (required)

Experience:

• Administrative: 1 year (required)

Work Location: In person