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Claims jobs in Toronto, ON

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    • Providing claims updates on behalf of the department to underwriters, brokers, insureds, and vendors.
    • Providing initial guidance on new claims process and…
    • View all Chubb jobs - Toronto jobs - Claims Specialist jobs in Toronto, ON
    • Salary Search: Claim Support Specialist salaries in Toronto, ON
    • See popular questions & answers about Chubb
    • Claims Processors are responsible for processing Pay Provider, Pay Client and Client Reimbursement claims for all regions and are responsible for ensuring all…
    • Claims Processors are responsible for processing Pay Provider, Pay Client and Client Reimbursement claims for all regions and are responsible for ensuring all…
    • Monitor trends and metrics related to leaves, disability claims, and wellness program participation and recommend proactive improvements.
    • Review and approve warranty claims submitted by authorized servicers in accordance with approved warranty guidelines, evaluating repair history, repair cost…
    • Handle returns, credits, and warranty claims according to company policy.
    • This role involves handling inbound inquiries, processing orders, resolving issues,…
    • Proven experience in warranty claims management within the automotive or related industry.
    • Organizational skills to manage multiple claims simultaneously while…
    • Provide technical support where required to assist providers with electronic claims submissions.
    • The Provider Call Centre is the main venue for communication…
    • Prepare required forms and documentation in accordance with the Residential Tenancies Act related to claims, collections, evictions, rent increases, chargebacks…
    • Coordinates travel arrangements, completes travel claims and manages the Director’s itineraries including the provision of appropriate documentation.
    • Liaise directly with insurance claims leaders, administration teams, and police administration.
    • The Client Relations & Business Development Lead is responsible…
    • Coordinate WSIB reporting and administration, including workplace injury/incident documentation and claims follow-up.
    • Occupational Health and Safety Act (OHSA).
    • Minimum of 3 years' experience handling litigated Ontario Bodily Injury and Casualty claims.
    • Demonstrated experience managing Commercial General Liability…
    • Submit warranty claims through manufactures website and following up with claims.
    • Provide a daily report to the service manager regarding claims status.
    • Practical experience support HR Compliance in an Ontario workplace, with strong knowledge of Ontario employment standards, WSIB claims and processes.
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Job Post Details

Claim Support Specialist
Chubb
·
3.7
199 Bay Street, Suite 2500, Toronto, ON M5L 1E2
Full-time

Job details

Pay information not provided
Full-time
199 Bay Street, Suite 2500, Toronto, ON M5L 1E2

Full job description

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
KEY OBJECTIVE:
The Claim Support Specialist will provide support and administrative assistance to the Claims Department. Contact is with both internal and external stakeholders, primarily with adjusters, brokers, insureds, and vendors.

MAJOR RESPONSIBILITIES:

  • Fielding incoming calls, emails, and physical mail to the Claim Contact Centre which include general inquiries, processing of new claims reported and acting on items within authority.

  • Providing initial guidance on new claims process and communicating to insureds expectations and future steps to be taken, as well as sending out acknowledgment letters.

  • Assigning files based on severity and maintaining an assignment log.

  • Acting as SME and main point of contact in managing the relationship with our offshore support team, Genpact, on a day-to-day basis.

  • Providing claims updates on behalf of the department to underwriters, brokers, insureds, and vendors.

  • Responding to daily task assignments from adjusters within the larger Claims Department to complete various administrative tasks, as assigned.

  • Acting as liaison and first point of contact for auditors.

  • Auditing daily financial processing results from each claim discipline to ensure claim files are properly documented and payments are in line with Chubb’s best practices.

  • Manually entering and verifying banking information received from insureds and claimants.

  • Reviewing current processes for control/optimization opportunities

  • Other tasks as assigned.


  • Completion of post-secondary university or college program and/or equivalent experience required.

  • Strong written and verbal communication skills; fluency in both English and French is an asset.

  • Exceptional customer service and interpersonal skills.

  • Proven ability to take initiative in solving problems independently.

  • Excellent organizational and time management skills with the ability to follow-up independently.

  • Ability to respond as a team player, in a multi-task environment.

  • Must possess an aptitude for technical, detail-oriented work.

  • Ability to work effectively under pressure.

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.

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