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    • 5–10 years of multi-line claims adjusting experience.
    • Provide clear communication to policyholders, brokers, and stakeholders throughout the claims process.
    • Maintain complete and accurate electronic claim files.
    • Prepare detailed claim summaries and recommendations for management.
    • What We Offer and How to Apply:*.
    • Five to ten years of experience in processing practices of drug claims for Group Benefit plans at a TPA, PBM and/or insurance company, and claims processing in…
    • Are you an experienced claims specialist ready to step into a role where your expertise truly matters?
    • This is not a standard claims role.
    • Who Is This Role For.
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    • Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists.
    • What you'll do here:
    • Manage a caseload of complex Accident Benefits matters, ensuring rehabilitation providers, insurers, and other stakeholders remain engaged and accountable…
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    • Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists.
    • What you'll do here:
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    • You will be the key point of contact for claim assessments, providing clear communication and efficient resolution of inquiries.
    • Are you a Critical Thinker?
    • 2 years’ experience in all lines claims adjusting.
    • Keep claims information confidential to protect operations and insured members.
    • Why be part of their mission?
    • The Claims Adjuster will review and assess automotive extended warranty claims, while providing excellent customer service.
    • Days worked are Monday to Friday.
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    • A wide variety of claims, Canada-wide.
    • Previous claims experience in construction and medical malpractice (MedMal) is considered an asset.
  • View similar jobs with this employer
    • Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists.
    • What you'll do here:
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Job Post Details

Senior Claim Adjuster - job post

HTM Insurance Company
Cobourg, ON K9A 4K5•Hybrid work
$72,000–$108,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $72,000–$108,000 a year

Job type

  • Full-time

Location

Cobourg, ON K9A 4K5•Hybrid work

Full job description

Senior Claims Adjuster | Auto, Property & Liability

Salary: $72,000 – $108,000 | Experience: 5–10 years

HTM is seeking an experienced Claims Adjuster – Level 3 to manage complex multi-line claims and deliver exceptional service to our policyholders. This role is perfect for a seasoned adjuster who enjoys problem-solving, guiding claims from investigation to settlement, and collaborating with a high-performing team.

What You’ll Do

  • Investigate and manage auto, liability, and property claims, including large or complex cases
  • Assess coverage, set and adjust reserves, and document all activities
  • Negotiate settlements and process payments efficiently
  • Identify subrogation opportunities and coordinate with experts and service providers
  • Support litigation, mediations, and settlement strategies when needed
  • Provide clear communication to policyholders, brokers, and stakeholders throughout the claims process

What We’re Looking For

  • 5–10 years of multi-line claims adjusting experience
  • College diploma or university degree; CIP/FCIP is an asset
  • Strong investigative, analytical, and problem-solving skills
  • Excellent communication, negotiation, and customer service abilities
  • Highly organized, detail-oriented, and able to manage complex workloads

Hybrid Work Model

  • First 3 months in-office for onboarding and training
  • After probation: Hybrid schedule with 3 days in the office and 2 days working from home

What We Offer

  • Competitive salary: $72,000 – $108,000 annually
  • Generous benefits and matched pension contributions
  • Professional development and support for industry education
  • Collaborative, supportive, and hybrid work environment (3 days in-office, 2 days remote after probation)

If you’re a senior claims professional who thrives in a collaborative environment and takes pride in delivering fair, accurate, and timely resolutions, we want to hear from you.

  • Career growth and professional development opportunities
  • Gain practical experience in the insurance industry
  • Work in a collaborative, supportive office environment
  • Develop transferable administrative and professional skills

Why Join HTM Insurance?

HTM Insurance offers a collaborative and supportive workplace where employees play an important role in delivering exceptional service to policyholders and business partners. We value professionalism, teamwork, and community involvement.

Inclusion & Accessibility

HTM Insurance is an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodation is available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Work Location: In person

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