City of Coquitlam jobs

Medical Office Assistant (Full-Time)Inlet Community Birth Program / Tri-Cities Infant Feeding

ClinicLocation: Port Coquitlam, BC
Position Type: Full-Time

Join Our Team

Inlet Community Birth Program and Tri-Cities Infant Feeding Clinic is seeking an enthusiastic, compassionate, and organized Medical Office Assistant (MOA) to join our busy and supportive healthcare team. We are a patient-focused midwifery and infant feeding clinic dedicated to providing exceptional care to families throughout pregnancy, birth, and the postpartum period. We are looking for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering outstanding administrative support while contributing to a collaborative team.

Work HoursThis is a full-time position Monday through Friday. Our clinic operates between 8:00 AM and approximately 5:00–5:30 PM, depending on the day.Work hours will be scheduled as early as 7:30 AM to 3:30 PM or as late as 9:30 AM to 5:30 PM. Flexibility is required to work occasional morning or afternoon shifts to provide coverage for vacations, staff absences, and operational needs.

Key Responsibilities

As a Medical Office Assistant, you will play an essential role in ensuring the smooth daily operation of the clinic by:

• Welcoming patients and checking them in for appointments
• Providing exceptional customer service in person, by telephone, email, and fax
• Scheduling and managing patient appointments
• Preparing, organizing, and maintaining confidential patient records
• Supporting physicians, midwives, nurses, and clinic staff with administrative requests
• Sending and requesting medical records from hospitals and other healthcare providers
• Entering laboratory results into patient charts and assigning them to the appropriate healthcare provider for follow-up
• Maintaining accurate patient information within OSCAR EMR and other clinic software systems
• Preparing examination rooms before appointments and cleaning rooms following patient visits
• Performing general office administration and clerical duties
• Assisting with other duties as assigned to support the efficient operation of the clinic

Qualifications & SkillsThe ideal candidate will possess:

• Medical Office Assistant education or equivalent administrative healthcare experience
• Experience working in a medical office or healthcare environment (preferred)
• Experience with OSCAR EMR is considered an asset
• Strong computer and keyboarding skills
• Excellent verbal and written communication skills
• Exceptional organizational and time management abilities
• Strong attention to detail and accuracy
• Ability to prioritize and manage multiple tasks in a busy clinical setting
• Professionalism and the ability to maintain strict patient confidentiality
• A positive, compassionate, and empathetic approach to patient care

What We're Looking ForWe are looking for someone who:

• Has a warm, friendly, and welcoming personality
• Enjoys helping patients and making them feel comfortable
• Works well both independently and collaboratively
• Demonstrates initiative and a proactive approach to problem-solving
• Has a positive "can-do" attitude and a willingness to learn
• Is dependable, adaptable, and willing to step in wherever needed
• Works cooperatively with fellow Medical Office Assistants and clinical staff to ensure daily priorities are completed efficiently

Why Join Us?At Inlet Community Birth Program and Tri-Cities Infant Feeding Clinic, you'll become part of a dedicated healthcare team that is passionate about supporting families through one of life's most important journeys.We value teamwork, professionalism, continuous learning, and creating a positive workplace where every team member is respected and supported.Our clinic is accessible by public transit, and there is free parking. It is also walking distance from a number of restaurants, shops, and other amenities.Salary Range$20 to $28 per hour depending on experienceBenefits

• Health Spending Account
• Paid vacation and personal/sick days

How to ApplyIf you believe you would be a great addition to our team, we would love to hear from you.Please submit your resume along with a brief cover letter explaining:

• Why you are interested in working at Inlet Community Birth Program / Tri-Cities Infant Feeding Clinic.
• What qualities and experience you would bring to our team.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $20.00-$28.00 per hour

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Application question(s):

• How many years' experience do you have with Oscar EMR?

Experience:

• Medical office: 1 year (required)

Work Location: In person