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    • Possess natural customer service skills and genuinely enjoy helping people.
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    • We are looking for a Bilingual Call Center Agent to join our team and provide outstanding customer service to our clients.
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    • Customer-focused service and support with an ability to understand customer needs.
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Job Post Details

Uline logo

Customer Service Representative - Bilingual (French) - job post

Uline
3.1 out of 5 stars
3333 James Snow Parkway North, Milton, ON
$35–$40 an hour - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $35–$40 an hour

Job type

  • Full-time

Location

3333 James Snow Parkway North, Milton, ON

Benefits

Pulled from the full job description

  • Tuition reimbursement
  • Paid time off
  • Designated paid holidays
  • RRSP match
  • Extended health care

Full job description

Customer Service Representative - Bilingual

(English / French)

Pay from $35 to $40 per hour with significant growth and earning potential!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.

Why Customer Service at Uline?

  • Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

  • Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

  • Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

  • Bilingual (English / French) - fluent in both verbal and written forms.

Benefits

  • Company-paid extended health coverage and RRSP with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café, outdoor patio and first-class fitness center.

  • Monthly employee-appreciation events.

  • Opportunities for community involvement.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All positions are on-site.

Uline is an Equal Opportunity Employer

#LI-AS1

#LI-TOR001

(#IN-TORCS2)

#ZR-TORCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!

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