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Chat Customer Service jobs in Ontario

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    • Provide exceptional customer service to clients via phone, email, and chat.
    • Previous customer service experience preferred but not required.
    • Deliver world-class customer service, while responding to player inquiries and concerns via multiple channels (calls, chat, social media, and voice).
    • Collaborate with team members to improve customer service processes.
    • Previous experience in customer service or sales is preferred.
    • Provide fast and exceptional customer service to clients via phone, email, and chat.
    • Upsell products and services to customers when appropriate.
    • Proven experience in customer service or sales roles is preferred.
    • Provide analysis and feedback on common customer concerns to help improve service quality.
    • Identify trends impacting customer satisfaction, lead conversion, or service consistency.
    • Primarily support self-storage customers while assisting with portable…
    • You don't just close tickets; you ensure the customer succeeds.
    • You will provide training and act as the primary advisor to keep customers on the right path.
    • Performance & Problem-Solving: Navigate complex customer service scenarios effectively while consistently meeting or exceeding key performance metrics.
    • Build business relationships with customers over phone, email and chat.
    • Prior customer service experience is a plus, but if you are eager to learn, we will…
    • Prior experience in customer service or support roles is preferred but not required.
    • Respond promptly and professionally to customer inquiries via phone, email,…
    • Build business relationships with customers over phone, email and chat.
    • As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to…
    • 2–3 years of customer service experience.
    • Handle customer inquiries via phone, email, and live chat, ensuring all interactions are properly recorded in the…
    • Create dynamic, variable-driven routing menus that maximize self-service call containment.
    • Ensure customer data instantly updates agent screens via screen-pops…
    • You’ll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise…
    • Collaborate with team members to improve service processes and customer satisfaction.
    • Experience in customer service, sales, or related fields preferred.
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Job Post Details

Customer Service Representative/Office Clerk - job post

Dura Edge Inc.
Brampton, ON L6W 1T4
$19–$20 an hour - Full-time

Job details

Pay

  • $19–$20 an hour

Job type

  • Full-time

Location

Brampton, ON L6W 1T4

Full job description

About us

Dura Edge Inc. is a small business in Brampton, ON L6W 1T4.

Job Title: Office Clerk/Customer Service full time permanent.

Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Resolve customer issues and complaints with empathy and patience
- Follow company policies and procedures to deliver consistent service

- process customer orders

-assist in shipping orders

Experience:
- Previous customer service experience preferred but not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications

To apply, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to reviewing your application.

Job Type: Full-time

Pay: $19.00-$20.00 per hour

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

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