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    • Experience in a medical office or healthcare setting.
    • Maintain accurate electronic medical records (EMR).
    • Our mission is to improve access to healthcare through…
    • View all WELL Health Technologies Corp jobs - Vancouver jobs - Medical Office Assistant jobs in Vancouver, BC
    • Salary Search: Virtual Medical Office Assistant salaries in Vancouver, BC
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    • Minimum 2+ years of experience working as a medical office professional.
    • As our medical office administrator, you will be a key member of the clinical…
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    • This role requires a proactive, detail-oriented, and organized individual who thrives in a fast-paced medical environment.
    • Previous healthcare experience is not required – we provide on-the-job training.
    • We are looking for someone who is a quick learner, comfortable with computers…
    • The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and…
    • Familiarity with electronic medical records systems, medical office structure.
    • Verify patient information including collecting medical and medication histories.
    • Lab and medical imaging coordination.
    • Proficiency with a computer including electronic medical records and data entry.
    • Five years’ experience working collaboratively with other healthcare professionals within a medical facility.
    • Reports To:* Division Leads, IVF Teams.
    • Five years’ experience working collaboratively with other healthcare professionals within a medical facility.
    • Reports To:* Division Leads, IVF Teams.
    • Thorough understanding of medical terminology.
    • Willingness to take on large scope of roles in order to make office run as effectively as possible.
    • Maintain inventory of medical and office supplies.
    • Manage office correspondence, including email, fax, referrals, and incoming medical reports.
    • Previous experience in a medical laboratory, fertility clinic, hospital, or healthcare environment is an asset.
    • Health Canada Regulations & Standards paperwork.
    • Medical office: 2 years (preferred).
    • 1-2 years of experience in general office practice.
    • College Certificate or Diploma in Medical Office Administration or…
    • Keen to assist with minor office medical procedures & assist with tasks necessary for day-to-day clinic operation.
    • Expected hours: No less than 40.0 per week.
    • Inventory and purchase of office equipment.
    • Experienced in a medical office or specialty surgical practice, but also open to early career individuals and/or…
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Job Post Details

Virtual Medical Office Assistant
WELL Health Technologies Corp
·
2.6
Vancouver, BC V6B 5C6
•
Remote
$20–$23 an hour
Full-time
Apply now

Job details

$20–$23 an hour
Full-time
Remote in Vancouver, BC V6B 5C6

Full job description

Entity: WELL Health Clinic Network Inc.

Job Title: Virtual Medical Office Assistant (Remote)

Location: Remote (Canada)

Job Type: Full-Time

Hourly Range: $20.00 - $23.00 CAD per hour


About Us:

TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.


Position Summary:

We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.


Key Responsibilities:

  • Schedule and manage virtual appointments through the Tia Health platform
  • Communicate with patients via phone, email, and secure messaging
  • Assist patients with joining virtual visits and troubleshooting minor technical issues
  • Maintain accurate electronic medical records (EMR)
  • Verify insurance information and assist with billing tasks
  • Coordinate referrals, prescriptions, and lab requests
  • Provide administrative support to physicians during virtual clinic hours
  • Ensure compliance with Canadian privacy regulations (e.g., PHIPA)


Qualifications:

  • Experience in a medical office or healthcare setting
  • Knowledge of medical terminology
  • Familiarity with EMR systems and telehealth platforms
  • Strong communication and organizational skills
  • Ability to work independently in a remote environment
  • High level of attention to detail and confidentiality


Preferred Qualifications:

  • Experience in a virtual clinic or telehealth environment
  • Experience with OSCAR EMR (preferred)
  • Knowledge of Canadian healthcare systems and billing
  • Comfortable assisting patients with basic technical issues


Work Schedule:

  • Full-time position
  • Standard hours: 10:00 AM – 6:00 PM (PST`)
  • Flexibility available for the right candidate


Requirements:

  • Must reside in Canada
  • Reliable high-speed internet
  • Quiet, private workspace
  • Strong computer and digital literacy


The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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