Certified Medical Administrative Specialist jobs

About the Company::
Operatic Agency isn’t just another creative digital agency—we're a powerhouse of research, strategy, storytelling, and technology that fuels business growth. Named one of Canada’s fastest-growing companies for six years, we bring brands closer to their audiences with bold ideas and cutting-edge executions.
If you’re passionate about transforming ideas into impactful narratives, thrive in a dynamic, fast-paced environment, and are eager to make a difference, we want you on our team!

About the Role::
A Medical Specialist at Operatic Agency plays a pivotal role in driving client success, developing strategic initiatives, and creating impactful medical content for our pharmaceutical clients. Reporting to the Associate Director of Medical Strategy, the Medical Specialist will focus on content creation to support product adoption and educate consumers, patients, and healthcare providers. As a Medical Specialist, you will write effective/compliant medical copy, support strategic planning, and support the execution of multi-faceted medical education programs. You will also act as a mentor for more junior Medical team members by sharing insights, fostering collaboration, and instilling best practices. Strong communication, problem-solving, organization, and writing skills will be critical for success in this role. The ideal candidate is a skilled communicator and problem-solver with excellent organizational skills.

What You’ll Do::
Technical Expert

• Create on-strategy and compliant content (printed and digital media with a variety of audience types)
• Manage Medical, Regulatory and Compliance reviews, including Health Authority submissions and negotiations
• Develop CME programs (accredited and unaccredited initiatives) and advisory boards
• Provide strategic direction to internal and external teams, and guide the development of innovative solutions to solve brand, market, and regulatory challenges

Client-Relationship Building

• Foster trust-based relationships with clients and KOLs and ensure the accurate and timely completion of tasks
• Serve as the primary point of contact during OLA/CME development

What You’ll Bring to the Role::

• 1.5–3 years of Canadian pharmaceutical industry experience as a Medical Writer
• Rigour in medical content research, distillation, and copywriting
• Confidence within the Canadian Regulatory environment (PAAB, ASC)
• Comfort with the Veeva ecosystem (PromoMats, CRM)
• Proficiency in the Google Workspace (Gmail, Docs, Sheets, Slides) and Microsoft Office (Word, PowerPoint, Excel) suites
• Ability to explain insights/strategic recommendations while providing a rationale

Nice to Have::

• Bilingual or multilingual capabilities, particularly in French

Why Operatic Agency::
Competitive compensation and benefits.
This role offers a salary of $70,000–$85,000 CAD commensurate with experience, plus a comprehensive benefits package including medical, dental, vision, life and disability insurance, and mental health support.
Meaningful, complex work.
You’ll lead projects across a diverse portfolio spanning pharma, healthcare, and consumer brands—with real creative and technical depth. Every project is different, and the work genuinely matters to the clients and audiences it reaches.
A team that holds a high bar—and supports each other in meeting it.
We’re proud of our culture: collaborative, accountable, and driven by a shared standard of excellence. We recognize great work and celebrate the people behind it
Real investment in your growth.
We offer mentorship, access to industry tools and training, and advancement pathways. You’ll be supported by senior leadership who want to develop you, not just deploy you.
Hybrid flexibility.
Our head office is based in Hamilton, Ontario, and we operate on a hybrid model: 2 days per week in the office, with the remainder remote. You’ll have a collaborative home base with room to focus on your own terms.

Operatic Agency values inclusion and access for all applicants and employees. Should you require accommodation to participate in the application and interview process, please let us know. Only those selected for next steps will be contacted.