Cell Phone Repair jobs in Ontario

About UniverCell Canada

UniverCell Canada is a fast-growing electronics repair, resale, and device lifecycle company with multiple locations across Canada. We specialize in smartphone, tablet, and computer repair, pre-owned device sales, accessories, and device trade-in programs. Our mission is to extend the life of electronic devices, reduce e-waste, and provide customers with transparent, reliable, and high-quality service.

UniverCell is also an Apple Independent Repair Provider, giving our technicians access to genuine Apple parts and repair standards. We operate modern, well-equipped stores with dedicated repair rooms, diagnostic tools, and strong operational support. As we continue to expand nationally, we are looking for motivated technicians who want to grow with a forward-thinking company and build a long-term career.

About the Role

We are seeking a motivated and customer-focused repair technician to join our team. This is a commission-based position where your earnings are directly tied to your performance and sales targets.

Key Responsibilities

Customer Service & Sales

• Provide exceptional customer service and build lasting relationships with clients
• Sell pre-owned devices and accessories, meeting or exceeding sales targets
• Diagnose and repair cell phones and computers efficiently

Digital Marketing & Business Development

• Create and post engaging advertisements on social media platforms to showcase devices and promotions
• Actively source and purchase devices through social media channels and other platforms
• Drive traffic and new business to the store through online presence

Store Management

• Oversee daily store operations and ensure smooth workflow
• Manage inventory levels and coordinate stock replenishment
• Handle cash management and end-of-day reconciliation
• Open and close the store according to business hours
• Ensure compliance with company policies and procedures

Administrative & Operations

• Maintain accurate daily records and sales reports using Google Sheets
• Monitor inventory and track device sales
• Ensure the store is clean, organized, and professionally presented at all times

Required Skills & Qualifications

• Minimum 2 years of experience in cell phone/computer repair or a similar domain
• Strong customer service abilities with excellent interpersonal skills
• Clear and effective communication skills
• Previous experience selling preowned devices and accessories
• Proficiency with Google Sheets for reporting and record-keeping
• Active social media skills and experience with online marketing
• Store management experience preferred
• Self-motivated with ability to work in a commission-based environment
• Detail-oriented with strong organizational skills

Employment Terms

• 2-month probation period
• Target-based commission structure – your earnings grow with your performance

Job Type: Full-time

Pay: $17.95 per hour

Expected hours: 8.0 – 10.0 per week

Benefits:

• Store discount

Work Location: In person