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    • Work closely with kitchen and bar teams to ensure smooth service flow.
    • Support bar and lounge service during happy hour and peak periods.
    • Doing everything possible to ensure that the customers feel free, safe and comfortable while eating and during their stay in that particular restaurant.
    • Conseiller les invités assis au bar.
    • Effectuer la mise en place et le réapprovisionnement du bar.
    • Contribuer à l'ambiance chaleureuse et dynamique du restaurant…
    • Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
    • Support team members across floor and bar when needed.
    • Maintain cleanliness and organization of station and restaurant.
    • Ongoing beverage and wine training.
    • 1–3 years of experience in a restaurant or hotel kitchen.
    • (example: fine dining, casual dining, banquet/catering, line cook, grill station, sauté station, prep…
    • Responsible for preparing food for service in a premium restaurant, with emphasis on ITALIAN CUISINE.
    • This is a full time position and candidates MUST be…
    • You will need to have drive and a service-based mindset to make decisions in the best interest of the restaurant.
    • Job Types: Full-time, Permanent.
    • Type d'emploi : Temps plein, Temps partiel, Permanent.
  • View similar jobs with this employer
    • Type d'emploi : Temps plein, Temps partiel, Permanent.
    • Smart Serve, SIR ou équivalent (Souhaité).
    • Ability to learn cash register software used by the bar or restaurant.
    • Maintain the bar, keeping it clean and organized at all times.
    • Preparing beverage orders in a timely manner for the restaurant servers while maintaining a tidy, organized, and well-prepared bar behind the scenes, reporting…
    • Collaborating with the kitchen and bar staff to ensure smooth operations.
    • Minimum de 3 ans d'expérience en tant que serveur/serveuse dans un restaurant.
    • Débarrasser, nettoyer et préparer les tables aussi vite qu’une mise au jeu ;
    • Tu as le sourire facile et l’énergie d’un joueur en prolongation ;
    • Currently Hiring Experienced Servers (Full Time/ Part Time).
    • Strong work ethic and excellent customer service skills.
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Job Post Details

Server (Italian Restaurant - FT Only) - job post

Hoco Hotels
23 Albert Street, Stratford, ON N5A 3K2
$17.60–$19.60 an hour - Permanent, Full-time

Job details

Pay

  • $17.60–$19.60 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed
  • Holidays

Location

23 Albert Street, Stratford, ON N5A 3K2

Full job description

Hoco Hotels is seeking polished, professional, and guest-focused Servers to join our upscale Italian restaurant and lounge opening mid-May, located inside The Windsor Hotel in Stratford, Ontario.

This role is ideal for someone who thrives in a fast-paced, high-standard dining environment and is passionate about delivering elevated service experiences across lunch, dinner, and happy hour.

Position Overview

Reporting to the Food & Beverage Manager, this role is responsible for delivering exceptional table service while maintaining the standards of an upscale Italian dining experience.

As a key member of the front-of-house team, you will create memorable guest experiences through attentive service, strong product knowledge, and a refined, hospitality-driven approach.

Schedule Requirements

This role requires full schedule flexibility, as shifts may vary weekly and may include:

  • Lunch, Dinner, and Happy Hour shifts.
  • Weekdays, weekends, and holidays
  • Evening availability is required

Full-time and part-time opportunities available.

Key Responsibilities

Dining Experience

  • Provide attentive, professional, and personalized table service
  • Guide guests through menus, features, and wine selections
  • Demonstrate strong knowledge of Italian cuisine, ingredients, and preparation styles
  • Anticipate guest needs and ensure a seamless dining experience
  • Handle guest concerns with professionalism and urgency

Food & Beverage Service

  • Take accurate food and beverage orders and input into POS system
  • Serve food and beverages in a timely and polished manner
  • Execute proper wine service, including opening, pouring, and presentation
  • Support bar and lounge service during happy hour and peak periods

Dining Room Operations

  • Set, maintain, and reset tables to upscale service standards
  • Ensure cleanliness and presentation of dining room and lounge areas at all times
  • Assist with opening and closing duties, including side work and setup

Team Collaboration

  • Work closely with kitchen and bar teams to ensure smooth service flow
  • Support teammates during peak periods to maintain service standards

Systems & Transactions

  • Operate POS system and process payments accurately when required

Qualifications & Requirements

  • Previous serving experience in a restaurant (upscale or full-service preferred)
  • Strong communication and interpersonal skills
  • Professional, polished, and guest-focused demeanor
  • Knowledge of wine, cocktails, and Italian cuisine is an asset
  • Ability to multitask and perform under pressure
  • Smart Serve Certification (required)
  • Food Handler Certification (asset)
  • Experience with POS systems and specialty coffee is an asset
  • Must be available for early mornings, weekends, and holidays
  • Valid Canadian work authorization
  • Ability to stand for extended periods
  • Ability to lift up to 50 lbs

Compensation & Benefits

  • Competitive hourly wage + tips (based on experience)
  • Discounted or Complimentary Staff Meals

Pay: $17.60-$19.60 per hour

Experience:

  • Restaurant: 1 year (required)

Location:

  • Stratford, ON N5A 3K2 (preferred)

Work Location: In person

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