Cashier jobs in Malton, ON

Position Summary

Shawarma Royale is looking for friendly and dependable team members to greet and serve guests, prepare food, process payments, and maintain food safety and sanitation standards. As a representative of our brand, you will help create a welcoming atmosphere while delivering great food and exceptional customer service.

Responsibilities

• Greet guests in a cheerful and helpful manner and accurately take and prepare their orders.
• Develop a thorough understanding of the menu, including ingredients, flavours, toppings, and sauces, to assist guests with their selections.
• Use the POS system to record orders, process transactions, and collect payments accurately.
• Prepare shawarma wraps, plates, sides, and other menu items according to Shawarma Royale’s recipes, portion sizes, and presentation standards.
• Check food products and supplies regularly and restock preparation and service areas as needed.
• Follow proper food handling, storage, safety, and sanitation procedures.
• Clean and maintain kitchen equipment, preparation areas, service counters, dining areas, and washrooms.
• Complete opening and closing duties according to scheduled shifts, including securing the restaurant if assigned keyholder responsibilities.
• Follow checklists and instructions provided by restaurant managers and shift leaders.
• Adhere to all quality standards, recipes, and procedures outlined in the operations manual.
• Complete all required training, including hands-on food preparation and customer service training.
• Address customer concerns professionally and escalate issues to a shift leader or manager when necessary.
• Check in with guests in the dining area to ensure they are satisfied with their meals and service.
• Treat colleagues respectfully and contribute to a positive team environment.
• Communicate relevant updates to the next shift using the store’s established communication methods.
• Provide advance notice of changes to availability, understanding that shifts depend on business needs and cannot be guaranteed.
• Use the restaurant’s WhatsApp group appropriately for operational communication. Keep messages professional and respectful, and direct individual concerns to the manager.

Prerequisites

• Education: High school diploma or equivalent.
• Communication: Able to communicate clearly in English with guests and team members and follow written and verbal instructions.
• Skills: Strong customer service skills, attention to detail, and the ability to work efficiently in a busy restaurant environment.
• Technology: Comfortable using a POS terminal and accessing online training courses.
• Physical requirements: Ability to bend, stand, and walk throughout the shift and lift up to 10 pounds frequently and 30 pounds occasionally, with accommodation as required.

Job Types: Full-time, Part-time

Pay: From $17.60 per hour

Experience:

• Barista: 1 year (required)

Work Location: In person