Care Point Medical jobs in Burnaby, BC

Registered Nurse (RN) – Primary Care, Newcomer & Refugee Health

Roots Community Health Centre
Location: Surrey, British Columbia
Position: Registered Nurse (RN)
Employment Type: Full-time, Non-Union
Hours: 35 hours per week, Monday to Friday
Work Location: In person

About Roots Community Health Centre

Roots Community Health Centre (Roots CHC) delivers comprehensive, person- and family-centred primary care to communities facing barriers to accessing health services.

Our interdisciplinary team serves refugees, refugee claimants, newcomers, migrant workers, racialized immigrants, and other underserved community members. We recognize that health is shaped by medical needs as well as language, culture, migration experiences, social circumstances, and barriers to navigating the health system.

We collaborate across disciplines to provide accessible, culturally safe, trauma-informed, and continuous care.

The Opportunity

Roots CHC seeks a compassionate, skilled, and community-oriented Registered Nurse to join our interdisciplinary primary care team.

The RN plays a key role in delivering comprehensive primary care and supporting patients throughout their care journey, including assessment, triage, treatment, prevention, education, chronic disease management, care coordination, and follow-up.

The successful candidate will collaborate with family physicians, nurse practitioners, nurses, pharmacists, social workers, Cross-Cultural Health Brokers (CCHBs), Medical Office Assistants, interpreters, and community partners.

This position is ideal for an RN who values health equity, cultural safety, teamwork, and relationship-based care, and is comfortable supporting patients with diverse clinical and social needs.

The RN will collaborate with CCHBs and interpretation services as needed to help patients overcome language and cultural barriers to care.

Key Responsibilities

1. Nursing Assessment, Triage & Direct Patient Care

The RN will:

• Conduct pre-visit reviews, including reason for visit, relevant health history, immunization records, outstanding follow-up and interpretation needs.
• Complete focused and comprehensive nursing assessments.
• Obtain and assess vital signs, allergies, medications and presenting concerns.
• Provide telephone and in-person nursing triage.
• Recognize clinical deterioration, urgent concerns and red flags.
• Escalate concerns appropriately to the physician, nurse practitioner or emergency services.
• Develop nursing assessments and interventions within RN scope of practice.
• Establish therapeutic relationships that respect patient autonomy, dignity, privacy and informed decision-making.
• Where appropriately certified, assess and manage designated acute and minor illnesses in accordance with BCCNM requirements, decision-support tools and individual scope of practice.

Assessment, red-flag recognition, and appropriate escalation are core components of each RN encounter.

2. Nursing Procedures & Treatments

Provide nursing procedures and treatments within scope, including:

• Wound assessment and wound care.
• Dressing changes.
• Suture and staple removal, when appropriate.
• Ear irrigation/flushing, when appropriate.
• Medication and injection administration.
• Specimen collection.
• Point-of-care testing, where applicable.
• Administration of medications and treatments ordered by physicians or nurse practitioners.
• Monitoring and documentation of treatment effects.

3. Immunization

Provide comprehensive immunization services, including:

• Reviewing immunization history.
• Identifying vaccine and catch-up immunization needs.
• Conducting pre-immunization assessments.
• Obtaining informed consent.
• Administering vaccines.
• Providing post-vaccination monitoring and education.
• Maintaining appropriate vaccine cold-chain practices.
• Accurately documenting immunizations.
• Supporting catch-up immunization for newcomers and refugees.

4. Preventive & Primary Care

Support preventive and longitudinal primary care, including:

• Cancer screening and other preventive health activities.
• Well-childcare, including assessment of growth and development and family functioning.
• Health screening.
• Health promotion and disease prevention.
• Sexual and reproductive health education.
• Communicable disease education.
• Harm reduction services.
• Patient education and preventive counselling.

These responsibilities are integral to the comprehensive primary care role outlined in the RN position description.

5. Chronic Disease Management

Support patients living with chronic conditions through:

• Blood pressure monitoring.
• Diabetes monitoring and education.
• Medication adherence education.
• Lifestyle and self-management education.
• Monitoring and following up on established care plans.
• Reinforcing treatment plans developed with the primary care team.
• Supporting patients to develop the knowledge and skills necessary to manage their health.

6. Prenatal, Postpartum & Reproductive Health Support

Within RN scope and established clinical processes, provide:

• Prenatal assessment and nursing support.
• Postpartum assessment and support.
• Chest/breastfeeding support.
• Pregnancy testing and counselling.
• Prenatal and postnatal nursing follow-up.
• Sexual and reproductive health education.
• Appropriate referral and coordination with other providers and services.

7. Newcomer, Refugee & Migrant Health

A central component of this position is supporting patients who may be unfamiliar with the Canadian health system or who experience language, cultural and structural barriers to care.

The RN will:

• Identify language and interpretation needs.
• Work appropriately with interpreters and Cross-Cultural Health Brokers.
• Support catch-up immunizations.
• Explain health-care navigation and follow-up requirements.
• Provide culturally safe health education.
• Identify barriers affecting access to health care.
• Connect patients with appropriate members of the interdisciplinary team and community resources.
• Support patients and families in navigating referrals, investigations and ongoing care.

8. Care Coordination & Follow-Up

The RN will work collaboratively across the continuum of care to:

• Review and follow up on assigned results.
• Communicate normal laboratory results when authorized and consistent with clinic policy.
• Coordinate with physicians, NPs, allied health professionals, hospitals, clinics and community services.
• Arrange appropriate follow-up.
• Reinforce treatment and care plans.
• Provide return and red-flag precautions.
• Screen and support incoming and outgoing referrals.
• Assist patients with complex conditions to access timely and appropriate health services.
• Participate in interprofessional care planning.
• Support transitions between Roots CHC and community services.

The job description emphasizes coordination among the primary care provider, patient, family, CCHBs, health professionals, hospitals, and community resources.

9. Patient Education & Health Promotion

Provide individualized health education through clinic, telephone, outreach and other appropriate encounters, including:

• Medication education.
• Vaccine education.
• Disease and self-management education.
• Preventive health education.
• Wellness and health promotion.
• Teaching patients how to use relevant health equipment or techniques.
• Assessing learning needs and adapting education appropriately.
• Using teach-back and other approaches to confirm understanding.

10. Outreach & Community-Based Care

Participate, as required, in outreach nursing activities such as community health fairs and other appropriate community settings. Participate, as required, in outreach visiting patients at home when appropriate.

Responsibilities may include nursing assessments, health education, identifying physical and mental health needs, supporting medication-related care, connecting individuals with community resources, and facilitating access to primary care and other services.

11. Clinical Documentation, Privacy & Confidentiality

Maintain timely, accurate and complete clinical documentation, including:

• Nursing assessments.
• Clinical interventions and procedures.
• Patient response.
• Education provided.
• Treatment and care plans.
• Progress notes.
• Lab-result communication.
• Provider consultation or escalation.
• Follow-up plans.

The RN is expected to maintain strict privacy and confidentiality, use clinical information only as authorized and required for assigned professional responsibilities, and comply with Roots CHC policies, professional standards and applicable privacy requirements.

Privacy, confidentiality, informed consent, accurate documentation, and adherence to RN scope and organizational policies are responsibilities throughout the RN workflow.

12. Clinical Operations, Safety & Infection Prevention

The RN contributes to the safe and efficient operation of the clinic through responsibilities that may include:

• Infection prevention and control.
• Hand hygiene and PPE practices.
• Safe sharps and clinical-waste management.
• Identifying and reporting environmental or occupational safety concerns.
• Supporting patient-room turnover.
• Cleaning/disinfecting equipment as required.
• Restocking clinical rooms.
• Maintaining organized and appropriately equipped clinical spaces.
• Reporting damaged equipment or furniture.

13. Medication, Vaccine, Inventory & Supply Management

Contribute to safe clinical operations by:

• Monitoring clinical supply levels.
• Conducting routine inventory checks.
• Checking expiry dates.
• Ordering/replenishing supplies as assigned.
• Rotating stock appropriately.
• Identifying shortages.
• Maintaining emergency supply readiness.
• Monitoring medication and vaccine storage conditions.
• Maintaining vaccine cold-chain requirements.
• Monitoring refrigerator temperatures.
• Identifying and removing expired stock.
• Promptly reporting storage concerns.

14. Emergency Preparedness

• Maintain familiarity with clinic emergency procedures.
• Help maintain emergency equipment and supply readiness.
• Participate in emergency drills.
• Respond to emergencies within RN scope of practice.
• Appropriately report and document incidents.

15. Quality Improvement & Team Participation

The RN is expected to actively contribute to the continuous improvement of care at Roots CHC by:

• Identifying opportunities for quality improvement.
• Reporting workflow and patient-safety concerns.
• Participating in quality-improvement initiatives, audits and checklists.
• Reviewing processes for gaps and risks.
• Contributing to the development and review of clinical procedures.
• Supporting implementation of updated practices.
• Participating in staff meetings, training and organizational activities.
• Supporting clinical orientation when assigned.
• Participating in research opportunities where appropriate.
• Performing other related duties as assigned.

Qualifications

Required Education, Registration & Experience

The successful candidate will have:

• Completion of a recognized Registered Nurse education program.
• Current registration and good standing as a Registered Nurse authorized to practise in British Columbia.
• Minimum of two years of recent, relevant experience in a community-based multidisciplinary environment focused on primary health care and/or sexual health, or an equivalent combination of education, training and experience.
• Primary care experience.
• Current HCP First Aid certification.
• Immunization competency for adults and children in accordance with BCCDC requirements.

Skills & Competencies

We are looking for an RN who demonstrates:

• A strong commitment to the Community Health Centre model and comprehensive, equitable primary care.
• A patient- and family-centred approach.
• Commitment to culturally safe and trauma-informed practice.
• Strong nursing assessment and clinical judgment skills.
• Ability to recognize clinical deterioration and appropriately escalate concerns.
• Strong interpersonal, relational-practice and active-listening skills.
• Ability to build trust with patients from diverse cultural and linguistic backgrounds.
• Excellent verbal and written communication.
• Strong organization, prioritization and problem-solving skills.
• Ability to independently manage patients with diverse health-care needs while recognizing the limits of RN scope.
• Ability to work both independently and collaboratively within an interdisciplinary team.
• Knowledge of community resources and the broader health-care system.
• Ability to adapt to a dynamic primary-care environment and changing priorities.
• Strong commitment to privacy, confidentiality, patient safety and professional accountability.
• Ability to use electronic clinical systems and other relevant software.
• Physical ability to perform the duties of the position.

Preferred Qualifications & Assets

The following would be considered assets:

• Experience working with refugees, refugee claimants, newcomers, migrant workers and/or racialized immigrant communities.
• Experience in culturally and linguistically diverse community settings.
• Familiarity with OSCAR Electronic Medical Records (EMR).
• Experience in community-based primary care.
• Experience working with professional interpreters and/or Cross-Cultural Health Brokers.
• Experience with immunization, chronic disease management, reproductive health, outreach or community health.
• Ability to communicate in an additional language relevant to the communities served by Roots CHC, such as Arabic, Rohingya, or Spanish

Position Details

Position: Registered Nurse
Status: Full-time, non-union
Hours: 35 hours per week

Salary range for this position is CAD $41.42/Hr – CAD $55.91/Hr
Schedule: Monday to Friday; occasional evening or weekend work may be required
Work arrangement: In person
Location: Roots Community Health Centre, Surrey, BC

Why Join Roots CHC?

At Roots, nursing goes beyond individual clinical encounters. Our RNs combine primary care with prevention, health education, care coordination, community outreach, and health system navigation.

You will work with an interdisciplinary team dedicated to reducing barriers and improving health outcomes for communities that face significant challenges navigating the health care system. We are looking for someone who shares our commitment to compassion, dignity, cultural safety, collaboration, health equity, and high-quality primary care.

Moving forward, health care workers working in public health care facilities will be required to report their immunization status for COVID-19 and influenza and their immune status for other critical vaccine-preventable diseases.

How to Apply

Interested candidates should submit a resume and cover letter outlining their relevant clinical experience and interest in working with the communities served by Roots Community Health Centre. Please send your resume and cover letter to patriciamahecha@rootshealthcare.org

Please include “Registered Nurse – Roots CHC” in the subject line of your application.

Only candidates selected for an interview will be contacted.

Roots Community Health Centre is committed to an inclusive and respectful workplace and welcomes applications from qualified candidates with diverse backgrounds and lived experiences.

Pay: $41.42-$55.91 per hour

Expected hours: 35.0 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Work Location: In person