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    • Event Hosts play an integral role in ensuring the best possible fan experience at games, concerts, and events at Rogers Arena.
    • Our Servers work in our premium clubs during games and concerts at Rogers Arena, providing a superior level of food and beverage service to our guests.
    • Suite Attendants provide a superior level of service and hospitality to guests in our executive and hospitality suites.
    • Must be at least 19 years of age.
    • As part of our hourly Hospitality team, you will be providing premium level catering service guests during a busy event-time environment.
    • This role is primarily responsible for entering and processing timesheets following event days, managing pay discrepancies, and updating probationary rate…
    • Each of our supervisors plays an integral role in leading staff within the Premium Service Department and for providing exceptional service to our fans and…
    • Committed to premier-level customer service excellence, the Receptionist is the first point of contact for in-person or call-in visitors to Canucks Sports &…
    • This is a part-time, hourly, events-based position for a certified, experienced forklift operator, with most shifts being graveyard shifts (i.e., 11:00pm to 7:…
    • As part of our Culinary Team, Stewards are responsible for cleaning and maintaining all food and beverage wares as required within the hospitality environment…
    • Reports to: Director, Ticket Sales and Service.
    • Working collaboratively within the Membership, Sales & Business Intelligence team, the Coordinator, Group Sales…
    • Management experience in a sports and entertainment venue and in running specialty events with premium clientele.
    • Overseeing hiring and scheduling of staff.
    • As part of our Event Services team, Post-Event Housekeepers are responsible for cleaning and maintaining the interior and exterior perimeter areas of Rogers…
    • Each of our supervisors plays an integral role in leading staff within the Premium Hospitality department and for providing exceptional service to our fans and…
    • The Vault Clerk is responsible for executing an assortment of clerical accounting tasks, such as compiling and sorting cash, calculating and verifying amounts,…
    • Three or more years of experience leading partnership marketing initiatives, with a background in sports and entertainment or corporate partnership activation…
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Job Post Details

Event Host - job post

Canucks Sports & Entertainment
4.0 out of 5 stars
Vancouver, BC V6B 6G1
$21.58 an hour - Part-time

Job details

Pay

  • $21.58 an hour

Job type

  • Part-time

Shift and schedule

  • Weekends as needed
  • Holidays

Location

Vancouver, BC V6B 6G1

Full job description

Classification: Event Host

Department: Event Services

Reports to: Manager, Fan Experience

Hourly Rate: $21.58

Here at Rogers Arena, we welcome millions of fans through our doors every year and that fan experience is our number one priority. We are excited to create memorable moments for our fans and we are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!

POSITION SUMMARY:

Event Hosts play an integral role in ensuring the best possible fan experience at games, concerts, and events at Rogers Arena. This is a part-time, hourly, events-based position. A typical shift includes:

  • Greeting and admitting guests upon presentation of valid tickets, identification or passes
  • Monitoring seating areas and crowd control
  • Directing and assisting our guests with any service-related issues
  • Other duties as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • Previous experience in the customer service industry
  • Must be able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm
  • Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
  • Strong English language verbal and written communication skills
  • Ability to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
  • A team player who rises to a challenge and strives for continuous service excellence
  • Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining
  • Successful completion of customer service training (e.g., Super Host, Hospitality training) and/or training in supporting accessibility needs is an asset
  • First Aid certificate is an asset
  • This is an on-site role at Rogers Arena

Please note that mandatory training sessions will begin in August.

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

CLAC, LOCAL 501 BARGAINING UNIT POSITION

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