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Canadian Medical jobs in Kitchener, ON

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    • Strong knowledge of medical terminology and healthcare documentation standards.
    • Proficiency with electronic medical records systems such as PS Suites or Avaros.
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    • Previous experience in a medical or clinical aesthetic setting preferred.
    • Modern clinic with advanced technologies and premium product lines.
    • Contact patients/other medical professionals, at clinician request, for specific medical records.
    • Medical receptionist: 2 years (required).
    • Proficient in using phone systems and electronic medical records software (experience with Tracker is a plus).
    • Process patient check-in and check-out.
    • Warm, confident, and professional in all patient interactions.
    • Highly organized with strong attention to detail.
    • Familiarity with dental software (Abeldent ).
    • Listen carefully to client concerns, assess urgency, and coordinate with the medical team to prioritize care.
    • Create a warm and welcoming experience*.
    • Strong clinical acumen in electrocardiogram (ECG) interpretation, cardiovascular evaluation, and multi-system medical management.
    • One (1) year of experience in a healthcare facility or medical office required.
    • In the role of Patient Administrator, you will help support and be responsible…
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    • All aspects of Orthodontic Office Administration.
    • We are looking for an engaged individual to take on the role of Bilingual Patient Reimbursement Specialist.
    • Coordinate and manage all aspects required in order…
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Job Post Details

Medical Office Assistant
Grandriver Family Health
Kitchener, ON N2B 3E6
$18.61–$22.50 an hour
Full-time
Apply now

Job details

$18.61–$22.50 an hour
Full-time
Kitchener, ON N2B 3E6

Full job description

Job Overview
We are seeking a detail-oriented and personable Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a busy medical or dental office setting, ensuring smooth daily operations. This role involves managing patient interactions, maintaining electronic medical records, and supporting clinical staff with administrative tasks. Prior experience in medical or dental office environments is preferred, along with proficiency in office software and electronic health record systems. The successful candidate will demonstrate excellent communication skills, organizational abilities, and a strong understanding of medical terminology.

Duties

  • Greet patients and visitors professionally at the front desk, creating a welcoming environment
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
  • Verify patient information and update electronic medical records accurately using Epic and Dentrix systems
  • Assist with check-in and check-out procedures, including collecting insurance information and payments
  • Prepare and organize patient charts and documentation in compliance with privacy regulations
  • Coordinate appointment scheduling and follow-up appointments efficiently
  • Support clinical staff by handling administrative tasks related to patient care
  • Maintain a clean and organized front desk area to ensure a professional appearance
  • Handle administrative correspondence, including emails, faxes, and mail distribution

Qualifications

  • Previous experience as a Dental Receptionist or Medical Office Assistant is highly desirable
  • Proficiency with electronic medical records systems such as PS Suites or Avaros
  • Strong knowledge of medical terminology and healthcare documentation standards
  • Office experience with familiarity in front desk operations and multi-line phone systems
  • Excellent organizational skills with attention to detail
  • Effective communication skills for interacting with patients, staff, and providers
  • Ability to multitask efficiently in a fast-paced environment
  • Prior experience working in dental or medical offices is preferred but not required
  • High school diploma or equivalent; additional certification in healthcare administration is a plus

Job Type: Full-time

Pay: $18.61-$22.50 per hour

Work Location: In person

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