Canada Medical Imaging jobs

SCOPE

Acumen Health is an exciting and growing Private Orthopaedic Surgery Clinic and Reconditioning Centre. Reporting to the Surgical Manager, this Surgical Coordinator/LPN position is to support patients in their journey with our health professionals from a referral, their consultation, all the way to booking their surgery and post-op care.

DUTIES

• A flexible weekday schedule from 9 AM to 4 PM, with 3 to 6 night shifts per month running from 6 PM to 6 AM. Night shifts are scheduled on weekdays between Monday and Friday. Full time hours required.
• Overnight care of 1 to 4 total joint replacement patients (ASA 1 or 2) in an off-site location
• Data entry admin tasks
• Schedule Patients for Providers
• Answer clinic phones for surgical patients. This is an important task as our clinic is private and a different experience for patients. Educating patients on surgery performed and expectation is important in a private setting
• Ensure office policies and procedures are followed
• Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc.
• Maintain patient’s file throughout their journey
• Gather patients medical information as per provider, inform patient of quote and payment expectation
• Keep filing system organized and safe
• Be involved in the design of our EMR, reporting, and policies of the clinic
• Have a good relationship with partners and collaborative clinics
• Work in collaboration with Surgical Centres across Canada
• Take vitals for joint replacements patients
• Schedule patients for pre-op assessment with family physician
• Go over surgical options with patients
• Book surgery for patients
• Organize pre and post-op appointments with our reconditioning team
• Organize medical files for patient referral (labs, imaging, etc.)
• Provide pre-op appointments to surgical patients
• Ensure referral files are complete and refer to surgical centre accordingly
• Constantly improve processes, patient journey flow, and inter department communication
• Manage quote and surgical billing before surgery with patient and surgical centre

*

QUALITIES

• Always have a professional and courteous disposition with patient and team members
• Have great communication skills
• Organizational skills are necessary to manage a large amount of detailed information
• Be able to work individually and part of a team, work under pressure, and tight deadlines
• The ability to be flexible in the schedule is a huge benefit to our organization
• Fast learner and wanting to learn more will be a great fit within our team
• Attention to detail as to managing patient files
• Minimum 2 years experience preferred as part of a medical team
• Willingness to learn, time and change management skills
• Great phone etiquette
• Passion to educate patients about Orthopaedic options in Alberta and BC
• Knowledgeable in post-op care for total joint replacement patients

Job Type: Full-time

Pay: $28.00 per hour

Benefits:

• On-site parking
• Paid time off

Application question(s):

• Willing to take emergency calls from patients on evenings and weekends

Education:

• Secondary School (preferred)

Experience:

• LPN: 1 year (required)

Licence/Certification:

• LPN/RPN (required)
• First Aid Certification (required)

Work Location: In person