Calls Industries jobs in Vancouver, BC

About Us:

For Her Travel Agency is a dynamic and client-focused travel agency dedicated to crafting personalized journeys, vacation packages, and seamless travel experiences. Located in the bustling commercial hub of Burnaby at 4720 Kingsway, we pride ourselves on exceptional customer care and precise operations. We are currently seeking an organized, proactive, and detail-oriented Administrative Assistant to support our corporate office.

Position Summary:

As an Administrative Assistant, you will be the backbone of our day-to-day agency workflows, ensuring a highly organized and efficient work environment. You will manage a diverse range of administrative, clerical, and coordination tasks while assisting our travel consultants with client records and documentation. The ideal candidate is a resourceful multitasker who possesses strong communication skills and can manage details with high accuracy.

Key Responsibilities:

• Oversee daily office operations, including handling incoming calls, sorting/distributing mail, and greeting clients professionally.
• Coordinate and organize internal schedules, manage office calendars, and assist in setting up meetings or client appointments.
• Prepare, format, and review business documents, client travel itineraries, correspondence, and basic operational reports.
• Maintain well-organized digital and physical filing systems, ensuring accurate customer data entry and absolute confidentiality of personal/financial records.
• Monitor and manage office supply inventories, ordering materials as necessary to maintain continuous office functionality.
• Provide ad-hoc administrative support to travel agents and management to ensure smooth coordination with tour operators and airlines.

Qualifications & Requirements:

• 1+ years of experience as an Administrative Assistant, Office Assistant, or in a similar professional corporate support role (experience within the travel, tourism, or hospitality industry is a strong asset).
• Exceptional verbal and written communication skills in English with a professional and welcoming phone manner.
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning internal booking or database systems.
• Excellent organizational and time-management skills with a proven ability to prioritize tasks under deadlines.
• Strong attention to detail, discretion, and ability to handle proprietary client information securely.
• Must be legally authorized to work in Canada and able to reliably commute to our Burnaby, BC (V5H 4N2) office.

What We Offer:

• Competitive hourly pay: $20.50 – $25.50 per hour (based on experience).
• Full-time, stable hours (40 hours per week) with a consistent daytime schedule.
• Comprehensive health benefits package, including Extended Health, Dental, and Vision care.
• Generous paid time off (PTO) allocation.
• Convenient central location with accessible on-site parking and public transit options.
• A professional, welcoming, and collaborative team environment.

Pay: $20.50-$25.50 per hour

Expected hours: 40.0 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• Burnaby, BC V5H 4N2: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (required)

Location:

• Burnaby, BC V5H 4N2 (required)

Work Location: In person