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    • Lead full-service dining operations during event days, ensuring a high standard of hospitality and guest satisfaction.
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    • 2-3 years of restaurant or cafe experience required.
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    • Minimum 3 years of management experience in restaurants, cafés, QSR, or retail.
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    • Ensure the cafe is providing the highest level of hospitality, while enhancing the guest experience in every way possible.
    • Job Types: Full-time, Permanent.
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Career Resources:

Cafe General Manager
Small Victory Bakery
·
2.7
Vancouver, BC
$60,000–$65,000 a year
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$60,000–$65,000 a year

Job type

Permanent
Full-time

Shift and schedule

Weekends as needed

Benefits

Pulled from the full job description
Paid time off
Vision care
Dental care
Life insurance
Store discount
Discounted or free food
Extended health care

Full job description

About Us

At Small Victory, our mission is simple: to be the best part of someone’s day. We focus on quality, consistency, and thoughtful hospitality in a fast-paced café environment. We are passionate about artisanal baking, exceptional coffee, and creating a welcoming space for our community.

The Role

We’re looking for a General Manager to lead store performance across guest experience, team development, and financial results. This is a hands-on leadership role responsible for running all aspects of the business, perfect for someone who thrives on the floor rather than behind a desk.

What You’ll Do

  • Lead & Develop: Manage, train, and mentor a high-performing team of Assistant Managers, Supervisors, and Baristas.
  • Elevate the Experience: Ensure a consistent, high-quality guest experience across all shifts and touchpoints.
  • Drive Operations: Oversee daily service flow, staffing, and on-the-floor troubleshooting.
  • Manage the Metrics: Control labour, COGS, and inventory to meet KPIs and overall financial store performance.
  • Uphold Standards: Maintain impeccable cleanliness, organization, and brand consistency.

What We’re Looking For

  • Experience: 1–3+ years of management experience in a café, restaurant, or high-volume retail environment.
  • Leadership: A proven track record of team development and conflict resolution.
  • Business Acumen: Solid understanding of labour management, cost control, and daily operations.
  • Adaptability: The ability to perform and keep a cool head in a fast-paced, high-volume environment.
  • Availability: Flexible schedule required, including weekends.

Why Join Us (Perks & Benefits)

  • Comprehensive health, dental, and vision benefits.
  • Opportunity to lead and grow a strong team within a celebrated local brand.
  • Autonomy to run your store and drive tangible results.
  • Discounts on our award-winning coffee, bread, and pastries.

Pay: $60,000.00-$65,000.00 per year

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What is your work availability?

Experience:

  • Cafe Management: 1 year (required)

Work Location: In person

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