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Job Post Details

Cafe General Manager - job post

Small Victory Bakery
2.7 out of 5 stars
Vancouver, BC
$60,000–$65,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $60,000–$65,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed

Location

Vancouver, BC

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Store discount
  • Discounted or free food
  • Extended health care

Full job description

About Us

At Small Victory, our mission is simple: to be the best part of someone’s day. We focus on quality, consistency, and thoughtful hospitality in a fast-paced café environment. We are passionate about artisanal baking, exceptional coffee, and creating a welcoming space for our community.

The Role

We’re looking for a General Manager to lead store performance across guest experience, team development, and financial results. This is a hands-on leadership role responsible for running all aspects of the business, perfect for someone who thrives on the floor rather than behind a desk.

What You’ll Do

  • Lead & Develop: Manage, train, and mentor a high-performing team of Assistant Managers, Supervisors, and Baristas.
  • Elevate the Experience: Ensure a consistent, high-quality guest experience across all shifts and touchpoints.
  • Drive Operations: Oversee daily service flow, staffing, and on-the-floor troubleshooting.
  • Manage the Metrics: Control labour, COGS, and inventory to meet KPIs and overall financial store performance.
  • Uphold Standards: Maintain impeccable cleanliness, organization, and brand consistency.

What We’re Looking For

  • Experience: 1–3+ years of management experience in a café, restaurant, or high-volume retail environment.
  • Leadership: A proven track record of team development and conflict resolution.
  • Business Acumen: Solid understanding of labour management, cost control, and daily operations.
  • Adaptability: The ability to perform and keep a cool head in a fast-paced, high-volume environment.
  • Availability: Flexible schedule required, including weekends.

Why Join Us (Perks & Benefits)

  • Comprehensive health, dental, and vision benefits.
  • Opportunity to lead and grow a strong team within a celebrated local brand.
  • Autonomy to run your store and drive tangible results.
  • Discounts on our award-winning coffee, bread, and pastries.

Pay: $60,000.00-$65,000.00 per year

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What is your work availability?

Experience:

  • Cafe Management: 1 year (required)

Work Location: In person

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