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Join Our Team: Make a Difference in Public Safety and Service

Are you passionate about serving your community and ensuring the safety and well-being of others?
Do you thrive in a dynamic and challenging environment where you can make a positive impact every day?
If so, we invite you to consider a fulfilling career as a Transit Peace Officer with the City of Edmonton.

The Transit Peace Officer will play a vital role in maintaining a safe, secure, and inclusive environment for all passengers using Edmonton's public transit system. You will be a visible and reassuring presence, responding to a variety of situations with professionalism, compassion, and integrity.

What will you do?

• Respond to security emergencies, incidents and general complaints occurring at Edmonton Transit facilities or on Edmonton Transit property
• Conduct routine preventative patrols on Edmonton Transit property to ensure security and safety of patrons, promptly report any potential or actual risks or losses
• Address customer service needs by providing transit information (fares, stop locations, etc.), responding to injury reports within transit facilities, and assisting passengers requiring support
• Foster and maintain respectful relationships with Edmonton's diverse communities, acting as a positive ambassador for the City of Edmonton
• Exercise discretionary law enforcement powers as granted under federal and provincial legislation and municipal bylaws
• Collaborate with security professionals, other Peace Officer groups, and the Edmonton Police Service to enhance safety and security within the Edmonton Transit System
• Support Transit Operations with safe and efficient fare enforcement
• Collect information and evidence to support court proceedings, insurance claims, and Security and Risk Management activities. Provide testimony or evidence in court when necessary
• Prepare comprehensive letters and reports, develop and implement special events, and conduct media interviews and public presentations
• Perform other duties as required

To learn more, visit our website: Community Standards Enforcement Officers

Qualifications

• Grade 12 and Completion of a recognized diploma in police studies, security, criminology, sociology, or related field and a minimum of three (3) years of strong customer service or diverse law enforcement experience
  OR
• Grade 12 and a minimum of 5 years enforcement experience in a recognized law enforcement environment
  OR
• Must have been a serving Police Officer in Canada within the past 5 years, or employed as a Peace Officer level I within Alberta for at least 2 years

Assets:

• Certification in effective communication programs such as verbal judo, tactical communications or strategic de-escalation program
• Experience working or volunteering in your community or with racialized people and other equity seeking groups
• Experience working with Indigenous communities
• Knowledge or training in harm reduction, anti-racism, Indigenous awareness and GBA+
• Knowledge of another language

Skills required for success:

• Skilled in exercising tact, sound judgment and firmness in dealing with difficult situations while under pressure
• Knowledge and awareness of the Edmonton Transit System
• Demonstrated ability to communicate inclusively and respectfully with diverse community members
• Ability to use current computer software such as Google Suite, Posse, and CAD
• Knows relevant City of Edmonton bylaws, provincial/federal acts, and powers of arrest under the Criminal Code of Canada
• Proficient in Peace Officer use of force principles in Alberta, defensive tactics, and vehicle/equipment operation
• Meets ongoing physical requirements (walking, running, lifting, twisting) for safe operational performance
• Possesses strong verbal and written skills to produce concise investigative reports and present complex information clearly
• Applies creative, innovative, and analytical thinking to solve problems, resolve conflicts, and recommend viable solutions
• Works effectively both independently with minimal supervision and collaboratively within cross-functional teams
• Demonstrates high integrity, handles sensitive and confidential information appropriately, and represents the City respectfully
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation, and inclusion

Conditions of Employment:

• Successful candidates are able to be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
• Compliance with the City of Edmonton’s safety standards for Personal Protective Equipment (PPE), such as wearing steel-toe boots, gloves, goggles, sunscreen and coveralls
• Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
• Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position
• Possession of current Intermediate (Standard) First Aid, CPR-C and AED certifications obtained within the past 2 years; must be valid for the first full year of employment, until at least January 2028
• Candidates are required to complete a pre-employment Physical Ability Requirement Evaluation (PARE) that is satisfactory to the City of Edmonton prior to employment . This is administered by the City of Edmonton's certified PARE evaluators. This test is provided without charge, and the certificate will be retained by the City
• Obtain and retain the Provincial Community Peace Officer I Designation and associated peace officer certifications per the program requirements
• Must be able to be sworn as a Municipal Bylaw Enforcement Officer
• Applicants may be tested

Work Environment:

• Due to the nature of this work, this position is not eligible for a hybrid work arrangement
• Successful candidates will be required to work night and weekend shifts. This contributes to our essential 24/7 operations
• This role works primarily in an outdoor setting. Exposure to environmental conditions, including extreme temperatures, inclement weather, dust, noise, light variation, vibrations, chemicals, and exposure to mechanical and electrical hazards may occur
• This role requires working in confined spaces and/or at heights
• This role requires maintaining awkward or constrained physical positions for prolonged periods
• This role requires completion of repetitive and strenuous tasks such as [standing, walking, kneeling, bending, stooping, crouching, lifting items, pushing, pulling, reaching, using feet/hand controls] requiring physical stamina and resilience
• This is a public-facing role and requires engagement and interaction with diverse people from various backgrounds with different needs, expectations and emotional states

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits

Permanent full time positions, and temporary full time positions for up to 11 months, are available

Hours of Work: 40 hours per week, evening and weekend availability is required, 24-hour service

Salary Range:

• Certified: $41.999 - $46.535 (Hourly); $87,693.910 - $97,165.080 (Annually)
  
  • Completion of the Community Peace Officer Induction Program (CPOIP), and the Bylaw Officer Appointment.
• Awaiting Certification: $36.689 - $40.627 (Hourly); $76,606.630 - $84,829.180(Annually)

Talent Acquisition Consultant:PC/RA

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

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