Skip to main content
Post your resume and find your next job on Indeed!

Business Support Specialist jobs

Sort by: -
    • Have 3-5+ years of experience in IT support, systems administration, or CRM/business-systems administration.
    • Provide on-site, hands-on user support.
    • Ongoing support for your professional development and growth.
    • Minimum 6 years of experience in relevant support role.
    • Employee and family assistance programs.
    • Previous experience in an application support, helpdesk or technical support role.
    • This hands-on role provides first-line support across our business…
  • View similar jobs with this employer
    • Maintains documentation and prepares reports for audit support.
    • Logs issue and resolution details in the IT support system.
    • View all BGIS jobs - Markham jobs - Support Specialist jobs in Markham, ON
    • Salary Search: Functional Support Specialist (Oracle) salaries in Markham, ON
    • See popular questions & answers about BGIS
    • Work with business partners to provide input on possible work processes and system changes required to support their business.
    • 7+ years of relevant experience.
    • You will also help maintain company documentation and records, including support for our AS9100 quality management system.
    • Attending company and business events when required.
    • One of our goals is for this person to become our internal systems expert and develop strong knowledge of…
    • Document interactions and support activities within the Franchise Management System.
    • Provide day-to-day support to shops, assisting with operational questions…
  • View similar jobs with this employer
    • The support Specialist will work closely with the operations teams, providing support and expertise for the franchisees as required.
  • View similar jobs with this employer
    • The support Specialist will work closely with the operations teams, providing support and expertise for the franchisees as required.
    • Fournir un soutien technique ainsi qu’un soutien d’escalade pour les logiciels applicatifs de comptabilité et de certification.
    • Partner with business units to understand and document processes, identify improvement opportunities, and support the development of business cases, process…
    • Lead the Internal Audit committee and support Director of Finance in ensuring all divisions exceed the corporate & regional audit score targets.
    • Share knowledge with fellow business application specialists through documentation and meetings;
    • You will know S3 Passenger inside-out and you keep abreast with…
    • Administer, and maintain service center access to company business systems, and other support platforms.
    • Provide first-line technical support for business…
Get e-mail updates for the latest Business Support Specialist jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

business management
business student
entry level business
tech support
business administration
business degree
business intern
business internship

Career Resources:

IT Support & Business Systems Specialist at a Fast Growing Company (As Seen on Dragon's Den)
Bunkie Life
Guelph/Eramosa, ON
•
Hybrid work
$60,000–$75,000 a year
Full-time
Apply now

Job details

$60,000–$75,000 a year
Paid time off, Store discount, On-site parking
Full-time
Hybrid work in Guelph/Eramosa, ON

Full job description

Full-Time, Permanent | Hybrid | Reports to Operations Manager | $60,000 - $75,000 CAD per year

About Bunkie Life

At Bunkie Life, we’re more than a manufacturer of small cabin kits — we help families across North America create space for connection, play, and lifelong memories.

Our easy-to-assemble bunkie kits allow our clients to build their dream retreats in a single weekend, fostering connection and togetherness.

As a growing leader in our industry, we’re committed to delivering exceptional craftsmanship and unforgettable client experiences. Join our team and be part of a mission rooted in creativity, quality, and family values—where the work you do truly makes a difference for the families we serve, alongside a team that genuinely cares.

  • Our values:
  • All In
  • Authentic & Real
  • Permission to Play
  • Go-Getter
  • Humble

About the Role

We're building out a stronger IT foundation at Bunkie Life, and this role is at the center of it — both keeping the day-to-day running (password resets, hardware, help desk tickets) and administering the core systems (CRM, automations, integrations) that power the rest of the team. Over time, with mentoring, this role grows into greater ownership of how those systems are architected and secured.

What You’ll Own

Day-to-Day IT Support

  • Handle password resets, and hardware/account provisioning
  • Execute account-cleanup and offboarding checklists
  • Coordinate with vendors on routine issues
  • Provide on-site, hands-on user support

Business Systems Administration

  • Administer and maintain our core business systems (GoHighLevel, Google Workspace, Invoiced.com, InFlow) — user setup, permissions, day-to-day configuration
  • Ensure reliable data flow and integration across platforms
  • Support department heads with systems questions and requests
  • Escalate architecture-level or security-standards to leadership

Automation & Scale

  • Design workflows that reduce manual effort
  • Improve handoffs between sales, marketing and operations
  • Build systems that scale with volume and complexity

Platform Management (Current Stack)

  • GoHighLevel (CRM, automations, reporting)
  • Google Workspace
  • Invoiced.com
  • InFlow
  • Website infrastructure & analytics
  • Integration tools (Zapier, Make, APIs)

Security & Stability

  • Manage access controls and permissions within standards
  • Support backups and basic cybersecurity practices
  • Flag risk as tools and users expand

Compliance

  • Help maintain compliance with Canadian and U.S. Do Not Call (DNC) regulations
  • Help maintain SMS and digital communication compliance under applicable Canadian and U.S. laws (CASL, TCPA)

What Success Looks Like:

  • IT support requests are resolved quickly and reliably
  • CRM adoption is high, and data is consistently accurate
  • Leadership dashboards are trusted and up to date
  • Manual processes are measurably reduced
  • Systems talk to each other, and data is accurate and visible

Who This Role Is For

  • Have 3-5+ years of experience in IT support, systems administration, or CRM/business-systems administration
  • Extremely comfortable in Google Workspace
  • Genuinely enjoy both hands-on support work and systems/automation work — this role is deliberately both, not just one
  • Have hands-on experience with GoHighLevel or a comparable CRM (a strong plus)
  • Are extremely comfortable in Google Workspace
  • Understand APIs, automations, and integrations at a working level
  • Can translate business needs into practical solutions
  • Are reliable and detail-oriented, especially on access/security-related checklists
  • Are comfortable taking direction and coaching while you grow your own ownership over time

What We Offer

  • Competitive Compensation $60,000 - $75,000 Base + Bonus CAD per year
  • Performance-based incentives
  • Health care spending account & paid time off
  • On-site parking
  • Store discount
  • A mission-driven team that genuinely cares about what they're building

Our Hiring Process

We believe in a transparent process that respects your time. Here's what to expect:

  • Application -- Apply through our jobs portal
  • Skills Questionnaire -- A short written assessment (approximately 10 minutes)
  • Bunkie Life Video -- Get a feel for who we are from our founder and leadership team
  • Video Response -- Send us a short video so we can see how you communicate
  • Skills Assessment -- A role-specific online assessment
  • Interviews -- One to two conversations with our leadership team
  • Paid Day -- Spend a day with the team. You evaluate us as much as we evaluate you
  • Offer -- If it's a match, we move fast

Equal Opportunity, Accessibility & Accommodations

Bunkie Life is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to providing accommodations throughout the recruitment and hiring process in accordance with applicable human rights legislation. If you require an accommodation at any stage, please let us know.

Pay: $60,000.00-$75,000.00 per year

Work Location: Hybrid remote in Guelph/Eramosa, ON

Let Employers Find YouUpload Your Resume