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    • Supports strong cross-functional collaboration and contributes to efficient business operations.
    • Reporting to the Operations Manager, this role will support…
    • Provide general administrative support across departments.
    • Previous experience in an administrative, office coordination, or operations support role.
    • Have 3-5+ years of experience in IT support, systems administration, or CRM/business-systems administration.
    • Provide on-site, hands-on user support.
    • OS&D duties by identifying over, short and astray freight and trying to rectify the problem.
    • Tracing of freight which includes looking for missing freight,…
    • Please submit your resume and a brief introduction outlining your experience with Microsoft Office and any relevant administrative, purchasing, or creative…
    • Provide support for special projects and events as required.
    • Maintain and support internal databases and systems (e.g., FYI).
    • Provide general administrative and operational support to management and the team as required.
    • Northern Climate is looking for an organized, dependable, and…
    • Previous experience in landscaping, construction, trades, snow removal or another service-based business would be considered an asset.
    • General admin and support on special projects.
    • Bookkeeping in QuickBooks and Expensify, including invoicing and reconciliations.
    • Provide general administrative support across the team.
    • This role will provide operational, administrative, marketing, and data management support to help keep…
    • Provide general administrative support to the Operations Team.
    • Provide backup support for Scale operations as required.
    • Maintains relationships, ongoing training and awareness with mental health program and supports within the community.
    • RN License in Good Standing (preferred).
    • Communicate with students and parents, provide academic support, and coordinate course schedules.
    • Assist with Educational and Administrative Tasks 教育及行政协助.
    • Maintains relationships, ongoing training and awareness with mental health program and supports within the community.
    • RN License in Good Standing (preferred).
    • Ongoing support for your professional development and growth.
    • Minimum 6 years of experience in relevant support role.
    • Employee and family assistance programs.
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Business Support Administrator
Hexagon
·
3.4
53 Main St W, Dowling, ON
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
53 Main St W, Dowling, ON

Full job description

Overview:
Hexagon’s Autonomous Solutions division is looking for a Business Support Administrator – Order Entry & Order Management to join our team in Dowling, Ontario. Reporting to the Operations Manager, this role will support order entry, quoting, invoicing, and administrative activities while coordinating information between departments to ensure operational efficiency and customer satisfaction.


The Location: This position is based in Dowling, Ontario.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Our technologies are shaping the production and people-related ecosystems to become increasingly connected and autonomous, ensuring a scalable, sustainable future.
Responsibilities:
As Business Support Administrator – Order Entry & Order Management you will be responsible for these activities:
  • Accurately enter orders for parts, projects, and service requests into the ERP or order management system.
  • Verify pricing, product codes, quantities, lead times, and special instructions.
  • Maintain organized order documentation and records.
  • Prepare and assist in issuing quotes for parts and small projects.
  • Review customer requests to ensure accurate quoting.
  • Follow up on quote status and convert approved quotes into orders.
  • Prepare customer invoices for parts, projects, and service activities.
  • Ensure accuracy of labour, materials, and additional charges.
  • Respond to inquiries regarding orders, pricing, availability, and delivery schedules.
  • Provide timely order status updates to customers and internal stakeholders.
  • Assist Purchasing with creating purchase orders and communicating with suppliers.
  • Provide backup coverage for procurement tasks as required.
  • Ensure accurate information flows between departments.
  • Maintain filing systems and documentation.
  • Prepare reports, spreadsheets, and summaries.
  • Perform routine office duties such as scanning, filing, and emailing.
Qualifications:
Must Have:
  • High school diploma required; post-secondary education preferred.
  • 2+ years of experience in order entry, administration, or customer service.
  • Experience using ERP systems.
  • Strong attention to detail with a commitment to accuracy.
  • Proficiency with Microsoft Office applications including Excel, Word, and Outlook.
  • Excellent organizational and time management skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
Nice To Have:
  • Experience supporting purchasing, procurement, or supply chain activities.
  • Experience working in a manufacturing, industrial, mining, or service-based environment.
Key Success Factors:
  • Maintains a high level of accuracy in order entry, quoting, and invoicing activities.
  • Delivers responsive and professional service to customers and internal stakeholders.
  • Effectively manages multiple priorities while meeting deadlines.
  • Supports strong cross-functional collaboration and contributes to efficient business operations.
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