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    • Opportunity to gain experience supporting technical and medical-related products.
    • Minimum 2 years of experience in a technical support or clinical/medical…
  • View similar jobs with this employer
    • Opportunity to gain experience supporting technical and medical-related products.
    • Minimum 2 years of experience in a technical support or clinical/medical…
    • Health Benefits: Includes coverage for dental, vision, and extended medical care.
    • Unloading fish from fishing vessels and transporting to work area in the fish…
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    • Health Benefits: Includes coverage for dental, vision, and extended medical care.
    • Set up and operate machines to clean, cut, process, and package fresh fish…
    • Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support…
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    • Collect patients’ dental and relevant medical history with excellent note-taking of clinical findings.
    • As such, we are looking to have an orthodontic hygienist…
  • View similar jobs with this employer
    • Collect patients’ dental and relevant medical history with excellent note-taking of clinical findings.
    • As such, we are looking to have an orthodontic hygienist…
    • Group Benefits (medical, dental, vision, extended health, and EAP).
    • Available Position: Evening Shift Foreman*.
    • Strong communication and interpersonal skills.
    • Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support…
    • Background in 3PL management, contract logistics, or distribution center startups.
    • Employees are eligible for the following benefits: health coverage (medical,…
    • Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support…
    • Comprehensive benefits package, including medical, dental coverage and a generous pension plan.
    • Senior Manager, Category Management & Strategy.
    • In addition to offering a market competitive salary, we ensure that our employees can enjoy work-life balance by offering a comprehensive benefits package,…
    • We are currently looking for a full-time nurse to work alongside our fantastic team of physicians, nurses and administrative staff in our Obstetrics-Gynecology.
    • Our stress test technician should be able to perform ECG test on patients while monitoring both blood pressure and heart rate during diagnostic and therapeutic…
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Job Post Details

Teleperformance logo

Remote Technical Support Representative - Work from Home (Canada) - job post

Teleperformance
3.6 out of 5 stars
Alberta•Remote
$19.50 an hour - Full-time

Job details

Pay

  • $19.50 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Work from home

Full job description

The Opportunity


Description


This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.

Now Hiring Across:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island
  • Quebec
  • Saskatchewan

As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.

Why This Role Stands Out

  • Fully remote work environment
  • Competitive compensation
  • Structured paid training and support
  • Opportunity to gain experience supporting technical and medical-related products
  • Potential contract extension and long-term opportunities
  • Supportive and collaborative team environment

What You’ll Do

  • Provide first-level technical support and customer service
  • Troubleshoot and resolve technical issues using diagnostic tools and procedures
  • Deliver empathetic, solution-focused customer support
  • Accurately document customer interactions in electronic systems
  • Coordinate with internal teams to ensure timely issue resolution
  • Schedule service calls and follow up with customers as needed
  • Maintain professionalism and ownership throughout the customer experience

Experience Required for Your Success

Work Environment Requirements

  • Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
  • Dedicated, distraction-free workspace required
  • Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • Minimum 2 years of experience in a technical support or clinical/medical device support role
  • Experience using electronic documentation systems required
  • Strong communication and comprehension skills
  • Ability to type at least 30 WPM and pass language/grammar screening
  • Comfortable navigating multiple systems and applications simultaneously
  • Strong problem-solving and customer service skills

Preferred Qualifications

  • Previous contact center experience
  • Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

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